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Assistant General Manager, Restaurant R'evolution

Sonesta International Hotels Corporation

New Orleans, LA

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JOB DETAILS
SKILLS
Administrative Management, Budget Management, Business Administration, Communication Skills, Cost Control, Dental Insurance, Detail Oriented, Disability Insurance, Event Management, Financial Management, Food Presentation, Food Quality, Food Services, Franchise Management, Hospital, Hotel Industry, Insurance, Interpersonal Skills, Inventory Costs, Leadership, Lift/Move 30 Pounds, Maintain Compliance, Mentoring, Microsoft Office, Operational Improvement, Operational Strategy, Operations, Organizational Skills, Problem Solving Skills, Profit & Loss, Property Management, Quality Control, Regulations, Restaurant, Revenue Growth, Safety/Work Safety, Sanitation, Service Delivery, Staff Training, State Laws and Regulations, Team Lead/Manager, Team Player, Vendor/Supplier Relations, Vision Plan
LOCATION
New Orleans, LA
POSTED
Today
We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Restaurant R'evolution, a premier fine dining establishment in the heart of New Orleans, is seeking a highly motivated and experienced Assistant General Manager (AGM) to join our leadership team. The AGM will play a pivotal role in ensuring the seamless operation of the restaurant, delivering exceptional guest experiences, and upholding the highest standards of service, quality, and hospitality. This position requires a passion for fine dining, strong leadership skills, and a commitment to excellence.

Job Description

Key Job Functions:
  • Operational Excellence: Assist the General Manager in overseeing daily restaurant operations, including front-of-house and back-of-house activities, to ensure smooth and efficient service.
  • Guest Experience: Ensure every guest receives impeccable service, addressing any concerns or special requests promptly and professionally.
  • Team Leadership: Supervise, train, and mentor staff, fostering a positive and collaborative work environment. Conduct regular staff meetings and training sessions to maintain high service standards.
  • Financial Management: Assist in managing budgets, controlling costs, and optimizing profitability. Monitor inventory, labor costs, and revenue streams to meet financial goals.
  • Quality Control: Uphold the restaurant's standards for food quality, presentation, and service, ensuring consistency across all aspects of the dining experience.
  • Event Coordination: Collaborate with the events team and Maitre d' to plan and execute private dining events, wine dinners, and other special occasions.
  • Compliance: Ensure compliance with all health, safety, and sanitation regulations, as well as local and state laws.
  • Vendor Relations: Maintain strong relationships with suppliers and vendors to ensure the highest quality ingredients and products.
  • Problem Solving: Address and resolve any operational or guest-related issues with professionalism and efficiency.
  • Innovation: Contribute creative ideas to enhance the guest experience, improve operational efficiency, and drive revenue growth.
  • Other duties and responsibilities may be assigned

Qualifications and Skills:
  • Minimum of 3-5 years of experience in a leadership role within a fine dining or upscale restaurant environment.
  • Proven track record of delivering exceptional guest service and managing high-performing teams.
  • Strong knowledge of fine dining service standards, wine, and culinary trends.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to work in a fast-paced, high-pressure environment while maintaining composure and attention to detail.
  • Proficiency in restaurant management software (e.g., OpenTable or similar reservation software, Micros, or similar POS) and Microsoft Office Suite.
  • Flexibility to work evenings, weekends, and holidays as required. Occasional mornings
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Louisiana Responsible Vendor's Permit required

Physical Requirements:
  • Ability to stand, walk, and move for extended periods.
  • Ability to lift and carry up to 30 pounds.

Why Join Restaurant R'evolution?
  • Be part of one of New Orleans' most acclaimed fine dining establishments, known for its innovative cuisine and world-class hospitality.
  • Work in a dynamic and supportive team environment with opportunities for professional growth.
  • Competitive salary and benefits package, including health insurance, paid time off, and dining discounts.
  • Immerse yourself in the vibrant culture and culinary scene of New Orleans.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

About the Company

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Sonesta International Hotels Corporation