Budgeting, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Food Services, Industry/Trade Analysis, Interpersonal Skills, Kronos Products, Leadership, Maintain Compliance, Microsoft Excel, Microsoft Word, OSHA, Organizational Skills, Payroll Management, Payroll Software/Services, People Management, Performance Analysis, Performance Management, Presentation/Verbal Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Regulations, Safety/Work Safety, Sanitation, Schedule Development, Training/Teaching, Workforce Management, Writing Skills
LOCATION
New York, NY
POSTED
6 days ago
Assistant General Manager, Residential Dining
558123
New York
Campus Services
Full Time
Opening on: Jun 29 2026
Grade 13
Add to favorites View favorites
Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $100,000 - $105,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University''s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Assistant General Manager provides leadership in the management and development of the assigned Residential Dining Unit The position will be responsible to directly train and develop front of the house staff for both full and part time employees, while providing support to the designated Leader of the Residential Dining Unit.
Responsibilities
Supervises Dining's plan to attain the unit's operational goals. Assists in managing the performance, evaluation, and development of Unit Assistant Managers in assigned area of responsibility
Manages and schedules staff to maintain the service standards while operating within budgeted labor cost guidelines. Responsible for reviewing payroll for all union staff and temporary staff for accuracy
Assists in scheduling staff. Manages all payroll and is responsible for the HR tracking log
Takes the lead on developing, planning, and monitoring the Special Events with the team
Identifies opportunities and works with leadership and the team to implement new ideas to facilitate the achievement of financial goals. Remains aware of industry trends and constantly seeks and implements innovative new products and services for customers
Ensures adherence to Federal, State, Local, and Columbia University sanitation and OSHA rules, regulations, standards and codes
Supervises all unit staff to ensure customer and associate satisfaction in a healthy and safe work environment
Assists with all unit hires, monitors their training and evaluation, and assists in identifying and addressing unit staff members' developmental needs
Interacts effectively and diplomatically with the University community including staff, management, campus departments, student organizations, and the general public. Develops relationships with people from public areas of the University to maintain a customer friendly environment
Manages special projects as assigned
Minimum Qualifications
Bachelor''s degree required. Minimum of 4-6 years of related experience, preferably in food service management
Must have 4 years of experience supervising staff
Strong organizational and supervisory skills are required
Extensive management experience in food service
Ability to work a flexible schedule
Excellent interpersonal skills required, including strong written and oral communication skills
Preferred Qualifications
Previous experience supervising a unionized workforce is highly desirable
Experience with computers desirable, i.e.: proficient in Word and Excel
Knowledge of Kronos Payroll Systems is desired
Working knowledge of a University environment is desired
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.