Accidental Death and Dismemberment (AD&D), Auditing, Coaching, Communication Skills, English Language, Financial Operations, Financial Procedures, Financial Reporting, Food Services, Insurance, Leadership, Licensing, Lift/Move 40 Pounds, Menu Development, Microsoft Office, Onboarding, Operational Strategy, Organizational Skills, People Management, Point of Sale (POS) Systems, Prescription Drugs, Presentation/Verbal Skills, Psychiatry and Mental Health, Restaurant, Retail, Safety/Work Safety, ServSafe Certification, Team Lead/Manager, Team Player, Telehealth, Time Management, Waitressing, Writing Skills
Assistant General Manager in Indian Land, South Carolina, United States
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Assistant General Manager
Location: 2181 Parkway Drive, Indian Land, SC
Brand: Coopers Hawk
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Job Description
The final offered salary will be based on several factors, including but not limited to the candidates depth of experience, skill set, qualifications, and internal pay equity. As an Assistant General Manager at Coopers Hawk, you will help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You will ensure exceptional shift execution-from the food we serve to the uncompromising hospitality we deliver. You will provide leadership and development for both Management and Hourly Team Members while partnering closely with the General Manager to achieve restaurant goals and grow our vibrant Wine Club Community.
Responsibilities
- Oversee overall restaurant operations and departments, including Service and Tasting Room
- Review and approve front-of-house schedules in a timely manner
- Ensure execution of food and service standards during shifts
- Assist with weekly inventory procedures and financial reporting
- Use tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized
- Own What You See: Take responsibility, jump in, and do what needs to be done
- Participate in hourly Team Member hiring and onboarding
- Train and verify Team Members understanding of Coopers Hawk standards
- Oversee training for Managers in Development, Lead Restaurant Trainers, and new Team Members
- Maintain a safe, secure, and healthy work environment for all Team Members
- Maximize financial and operational results through effective planning and execution
- Stay in Sync: Communicate often, move with your team, and keep service flowing
- Ensure strong collaboration and communication between kitchen and front-of-house operations
- Partner with the General Manager to lead the management team and achieve restaurant goals
- Conduct weekly inventory audits and support financial reporting
- Attend and contribute to Community and leadership meetings
What You Will Get
- 50% Dining and Carryout Discount
- 40% Retail Wine Discount
- 20% Discount on Retail and Private Events
- Monthly Complimentary Wine Tasting for Two
- Medical, Prescription, Dental, Vision, and Telehealth plus Wellness Discount
- 401k with Company Match
- Health and Dependent Care
- Long-Term Disability Voluntary Short-Term Disability
- Basic Life and AD&D Insurance with option to purchase additional coverage
- Paid Parental Leave
- Paid Time Off
- Access to Team Member Relief Program
- Wellness and Mental Health Support
- Everyday Benefits" Program to include insurance coverage, pet life, auto, home, property, and employee discounts on goods and services
- Team Member Rewards: Milestone Recognition and Referral Bonuses
- Career Development Opportunities
What You Will Bring
- 3-4 years of supervisory experience in a full-service restaurant
- Scratch kitchen experience preferred
- Minimum age requirement of 21 years
- Excellent verbal and written communication skills
- Ability to read, understand, and communicate in English
- Demonstrates financial acumen
- Proficient in Microsoft Office Suite
- Is results-driven and able to coach team to hit restaurant targets, i.e., Wine Club Community growth
- Preferred certifications include ServSafe and state-local licensing requirements
- Must be able to lift and carry up to 40 lbs
- Must be able to stand for at least 10 hours per shift
- Must be able to work 50-60 hours per week
- Must be able to work flexible shifts and schedules, including weekends and some holidays
- Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
About Coopers Hawk
Coopers Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Coopers Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, weve brought the Napa Valley experience to our guests and Wine Club members and now, with Piccolo Buco by Coopers Hawk, were bringing the vibrant flavors of Rome to them as well. Together, were creating a lifestyle brand like no other.
Equal Opportunity Employer
Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
Benefits and Compensation
Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.
C
Cooper's Hawk Winery & Restaurants, Inc.
After four years of planning and construction, Cooper’s Hawk Winery & Restaurant opened in 2005 in Orland Park, a south suburb of Chicago. The concept was unique. We would create a signature menu with a selection of dishes designed to pair perfectly with our own Cooper’s Hawk wines, made in our own private winery. With sophisticated food and exceptional wines, our concept was born.
The Cooper’s Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store…all under one roof. Each Cooper’s Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.
https://www.coopershawkwinery.com/