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Happy Hollow Park & Zoo
City of San Jose
Assistant General Manager (Parks, Recreation, and Facilities Supervisor)
The Parks, Recreation and Neighborhood Services Department is currently seeking to fill one (1) full-time Parks, Recreation, and Facilities Supervisor vacancy in the Parks Division at Happy Hollow Park & Zoo.
The Parks, Recreation, and Facilities Supervisor at HHPZ plans, directs, coordinates, and supervises park operations (Parking, Admission, Membership, Guest Services, Food & Beverage, Entertainment, Celebrations, Admin services, Rides, Facility Maintenance, Park Maintenance), programs, budgeting, hiring, and contract management.
The Parks, Recreation, and Facilities Supervisor plays a critical role in developing the future strategic plan which includes managing facility improvement projects that support the mission of HHPZ. The Parks Facility Supervisor also supervises, trains, and evaluates park staff, including the Food & Beverage Supervisor and Amusement Park Supervisor and collaborates closely with the Zoo Manager and the Public Information Representative, under the guidance of the HHPZ Parks Manager.
The desired candidate is a proven leader in recreation and amusement park management and will be a key champion for the goals and objective of the park, cultivating and maintaining effective relationships with stakeholders, agencies and partner organizations. We are seeking someone with a strong comprehensive safety background, who can create and promote a work environment and culture that reflects Happy Hollow's values and continually reviews and reinforces the mission and vision of Happy Hollow. The ideal candidate will accomplish this by mentoring, managing and providing inspired, forward-thinking leadership to park staff.
The Parks, Recreation, and Facilities Supervisor must have the ability to constantly adjust to changing conditions and deal with a wide variety of customers, agencies, departments, classifications and personalities. This position requires a person who is technically knowledgeable in a variety of subject areas.
Experience Required
Education and Experience Two (2) years of undergraduate course work from an accredited college or university (equivalent to 60semester units or 90 quarter units), and four (4) years increasingly responsible experience in the maintenance and operations of a park or administering recreation programs, including two (2) years in a lead capacity. Acceptable Substitution Additional related experience may be substituted for the education requirement on a year-for- year basis. A bachelor''s degree may be substituted for up to two (2) years of the required experience. There is no substitution for the lead experience. Required Licensing As a condition of employment in some designated positions, possession of a valid State of California Class B driver''s license with applicable endorsements may be required in the performance of job duties. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Ability to deal with the public in an effective manner Ability to compile records and prepare reports Ability to coordinate staff effectively in emergency situations Knowledge of principles and practices of supervision Ability to communicate effectively both orally and in writing Ability to provide a variety of recreation programs Knowledge of the principles and practices of public relations Knowledge of revenue accounting proceeding Knowledge of budget preparation methods and techniques Ability to study policy and make recommendations for change Ability to study organization and make recommendations for improvements Knowledge of contract elements, negotiation and administration Knowledge of planning and coordinating services for a variety of trade, business, educational, non-profit, theatrical, entertainment, industrial events and programs Knowledge of current crowd and public facility management Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Customer Service: Demonstrates the ability to anticipate customers'' needs and deliver services effectively and efficiently using professional demeanor. Project Management: Ensures support for projects and implements agency goals and strategic objectives. Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Vision/Strategic Thinking: Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action. Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
Further Comments
Please note that Parks, Recreation, and Facilities Supervisor is the city classification for this position. Internally, the position acts as the Assistant General Manager for Happy Hollow Park & Zoo.
Salary
$112,563.36 - $137,220.72 annually.
How to Apply
Applications must be submitted through the City of San José Career Center. Apply at https://www.governmentjobs.com/careers/sanjoseca/jobs/5370493/parks-recreation-and-facilities-supervisor-happy-hollow-park-zoo-prns?pagetype=jobOpportunitiesJobs
Happy Hollow Park & Zoo
1300 Senter Rd
San Jose, CA 95112-2520
Phone: 4087946400
Fax: City of San Jose
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