At the intersection of fun and fine dining, you’ll find The Finch—a modern take on timeless style. Where the drinks are colder, flavors bolder, where life takes flight—in good taste and great company. Suitable for relaxed encounters and formal engagements, it’s a stylish staple for every taste, an oasis of culinary craft and casual sophistication. The Finch at heart, is a place of gathering—a flock of finches, they say, is a “charm.”
We are seeking an enthusiastic and driven Assistant Restaurant General Manager to join our team. As the AGM, you will work closely with the Restaurant General Manager to ensure the smooth operation of the restaurant and provide exceptional customer service.
You will assist in overseeing the day-to-day operations of the restaurant, including managing the staff, ensuring high-quality food and beverage service, and maintaining cleanliness and hygiene standards. Additionally, you will have the opportunity to contribute to the development and implementation of strategies to maximize profitability and enhance overall customer satisfaction.
Job Duties
Ensure day-to-day business operations run smoothly
Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
Provide guidance and leadership to hourly and management teams while fostering our Culture.
Respond immediately and effectively to guest and employee needs and feedback
Assist GM in managing costs, driving sales and growing the business in support of financial goals
Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
Perform inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
Model and promote teamwork across all teams
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
Work a variety of days and shifts (including early mornings, late nights and weekends).
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Qualifications:
5+ years of restaurant management experience
2+ years of AGM experience in a full-service restaurant