Assistant General Manager

Benefits:

• Bonus based on performance
• Employee discounts
• Free uniforms
• Health insurance

Job Overview

The Assistant General Manager (AGM) plays a key leadership role in delivering an exceptional member experience while supporting overall club operations, team performance, and revenue growth. The AGM will help lead, motivate, and develop staff to achieve club goals while ensuring the highest standards of customer service, cleanliness, and operational excellence are maintained.

This position requires a strong leader who can drive results, uphold the integrity of the Crunch brand, and create a positive, high-energy environment for both members and team members.

Reports To: General Manager

Qualifications

• Bachelor's degree preferred
• Minimum 4 years of management experience required
• Fitness industry management experience preferred
• CPR Certification required
• Excellent written and verbal communication skills
• Strong leadership and team development abilities
• Ability to multitask and thrive in a fast-paced environment

Key Responsibilities

Leadership & Operations

• Demonstrate a thorough understanding of all company policies, procedures, and standard operating practices
• Support daily club operations to ensure a clean, safe, and welcoming environment
• Communicate and enforce club policies and procedures consistently
• Lead by example and foster a positive, team-oriented culture
• Make sound decisions and solve problems effectively in a fast-paced environment
• Recruit, hire, train, and develop high-performing team members
• Hold staff accountable to company standards and expectations

Sales & Revenue Growth

• Lead, motivate, and support the team in achieving membership and revenue goals
• Drive membership growth through promotions, outreach, and lead generation initiatives
• Ensure proper lead tracking and follow-up procedures are consistently executed
• Communicate all club promotions and company initiatives clearly to staff
• Support the execution of sales strategies to maximize club performance

Member Experience

• Deliver outstanding customer service and ensure members receive a high-quality fitness experience
• Address member concerns professionally and promptly
• Promote a welcoming and energetic club atmosphere that reflects the Crunch brand

Preferred Skills

• Strong leadership and motivational skills
• Excellent organizational and administrative abilities
• Strong customer service mindset
• Creative problem-solving and management techniques
• Proficiency with computers and basic business software
• Ability to manage multiple priorities effectively

Why Join Crunch?

At Crunch Fitness, we're committed to creating a fun, inclusive, and motivating environment where both members and employees can thrive. If you're passionate about fitness, leadership, and delivering an exceptional experience, we'd love to hear from you.

Compensation: $40,000.00 per year

Fitness Growth Capital (FGC) is looking for high-energy, positive, and passionate people who are ready to bring the vibes, build a career, and make an impact.

Want to combine work, fitness, and fun? You're in the right place.

At FGC, this isn't just a job-it's your chance to grow, level up, and be part of something bigger. We're all about creating an environment where you can be yourself, push your limits, and have a team behind you every step of the way.

We live and breathe a "No Judgments" culture-inclusive, supportive, and built for everyone. No matter where you're starting from, you belong here. Our teams are made up of people who lift each other up, celebrate wins together, and bring energy every single day.

And let's be real-we like to have fun while doing it.

Our clubs are packed with state-of-the-art equipment, high-energy group fitness classes, and next-level amenities like HydroMassage, tanning, and recovery spaces that keep both our members and our team feeling their best. It's serious fitness… without taking ourselves too seriously.

At FGC, you won't be left on your own. You'll get real coaching, real support, and real opportunities to grow. Whether it's your first step into fitness or your next big leadership move, we're here to help you build something you're proud of.

We're not just building gyms-we're building strong teams, great careers, and an environment people love being part of.

If you bring the energy, we'll bring the opportunity.

Let's grow. Let's have fun. Let's get to work.