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Jobs in Mechanicsburg, PA

Assistant General Manager

Crunch Fitness - Fitness Growth Capital

Mechanicsburg, PA

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JOB DETAILS
SKILLS
Administrative Skills, Business Solutions, CPR Certification, Communication Skills, Computer Skills, Corporate Policies, Customer Experience, Customer Support/Service, Fitness, Health Insurance, Lead Generation, Leadership, Meet Sales Quota, Multitasking, Operational Support, Operations, Operations Processes, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Promotional Programs, Revenue Growth, Sales Strategy, Staff Motivation, Team Building, Team Player, Writing Skills
LOCATION
Mechanicsburg, PA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance

Job Overview


The Assistant General Manager (AGM) plays a key leadership role in delivering an exceptional member experience while supporting overall club operations, team performance, and revenue growth. The AGM will help lead, motivate, and develop staff to achieve club goals while ensuring the highest standards of customer service, cleanliness, and operational excellence are maintained.


This position requires a strong leader who can drive results, uphold the integrity of the Crunch brand, and create a positive, high-energy environment for both members and team members.


Reports To: General Manager


Qualifications


  • Bachelor’s degree preferred
  • Minimum 4 years of management experience required
  • Fitness industry management experience preferred
  • CPR Certification required
  • Excellent written and verbal communication skills
  • Strong leadership and team development abilities
  • Ability to multitask and thrive in a fast-paced environment
Key Responsibilities


Leadership & Operations


  • Demonstrate a thorough understanding of all company policies, procedures, and standard operating practices
  • Support daily club operations to ensure a clean, safe, and welcoming environment
  • Communicate and enforce club policies and procedures consistently
  • Lead by example and foster a positive, team-oriented culture
  • Make sound decisions and solve problems effectively in a fast-paced environment
  • Recruit, hire, train, and develop high-performing team members
  • Hold staff accountable to company standards and expectations
Sales & Revenue Growth


  • Lead, motivate, and support the team in achieving membership and revenue goals
  • Drive membership growth through promotions, outreach, and lead generation initiatives
  • Ensure proper lead tracking and follow-up procedures are consistently executed
  • Communicate all club promotions and company initiatives clearly to staff
  • Support the execution of sales strategies to maximize club performance
Member Experience


  • Deliver outstanding customer service and ensure members receive a high-quality fitness experience
  • Address member concerns professionally and promptly
  • Promote a welcoming and energetic club atmosphere that reflects the Crunch brand
Preferred Skills


  • Strong leadership and motivational skills
  • Excellent organizational and administrative abilities
  • Strong customer service mindset
  • Creative problem-solving and management techniques
  • Proficiency with computers and basic business software
  • Ability to manage multiple priorities effectively
Why Join Crunch?


At Crunch Fitness, we’re committed to creating a fun, inclusive, and motivating environment where both members and employees can thrive. If you’re passionate about fitness, leadership, and delivering an exceptional experience, we’d love to hear from you.

About the Company

C

Crunch Fitness - Fitness Growth Capital

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