Assistant General Manager, Le Flaneur

About the role

Le Flâneur, the signature French brasserie at Recess Hotel & Club, is seeking an Assistant General Manager to support the daily operations, team leadership, and guest experience within the restaurant. This role is a key partner to the Restaurant General Manager and is instrumental in ensuring operational excellence, exceptional hospitality, and a strong service culture throughout the restaurant.

The Assistant General Manager is a hands-on leader who thrives on the floor, supporting the team, building guest relationships, and driving consistency in execution. This individual helps foster accountability, collaboration, and engagement while serving as a role model for hospitality and operational standards. The ideal candidate is passionate about food and beverage, enjoys developing others, and is eager to grow within a dynamic luxury hospitality environment.

What you'll do

• Support the daily operation of Le Flâneur, ensuring consistency in service, execution, and alignment with brand standards
• Lead by example on the floor, providing direction, coaching, and support to front-of-house team members throughout service
• Assist in creating a culture of accountability, engagement, and hospitality excellence
• Partner with the Restaurant General Manager, culinary team, and beverage team to deliver seamless dining experiences
• Build meaningful relationships with guests and members while anticipating needs and resolving concerns with professionalism and care
• Maintain high standards for food and beverage quality, presentation, cleanliness, and service execution
• Assist with scheduling, labor management, and operational planning to support business needs
• Monitor daily financial performance and support initiatives that drive revenue, productivity, and cost control
• Support inventory management, ordering processes, and operational procedures
• Ensure compliance with food safety, sanitation, workplace safety, and alcohol service regulations
• Assist with hiring, onboarding, training, coaching, and performance development of team members
• Support private events, programming, and special activations within the restaurant
• Collaborate with hotel and club departments to create a seamless guest experience across the property
• Serve as Manager on Duty when assigned and act as a resource for team members throughout the shift

Qualifications

• Minimum of three (3) years of progressive food and beverage leadership experience, preferably within an upscale restaurant, luxury hotel, or lifestyle hospitality environment
• Strong passion for hospitality, food, beverage, and guest engagement
• Demonstrated ability to lead, motivate, and develop teams
• Excellent organizational and time management skills, with the ability to prioritize in a fast-paced environment
• Strong operational knowledge of restaurant service, labor management, and daily execution
• Understanding of financial fundamentals including labor controls, inventory management, and revenue performance
• Excellent interpersonal and communication skills, both written and verbal
• Solutions-oriented mindset with the ability to remain calm and effective under pressure
• Professional presence with high standards for service, presentation, and execution
• Knowledge of wine, cocktails, and elevated dining service preferred
• Flexible schedule, including evenings, weekends, and holidays as business needs require