Assistant General Manager - Boston - Assembly Row

• Serve as the General Manager’s ‘go-to’ resource for daily task delegation, staff management, & communication 
• Deliver the best fitness experience by maintaining member engagement and a high-performing team 
• Assist with training team members on club operations and sales 
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales metrics 
• Drive the business forward through class packages, private training, equipment, and retail sales 
• Provide direction, motivation, and guidance toward achieving individual and company goals 
• Establish a fun, safe, and community-focused club culture  
• Help to resolve member concerns and escalate to the General Manager; when necessary

• 1-3+ years in a managerial role and/or retail, hospitality, fitness experience 
• Excellent interpersonal and customer service skills 
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy 
• Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification 

• Availability to work 30-35 hours per week 
• High School Diploma/GED 
• CPR and First Aid certified preferred 
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends 

• $17-20/hour + commission and/or monthly bonus incentives 
• Full benefits package (medical, dental, and vision) 
• Enjoy discounted company merchandise and take classes for FREE   

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