Assistant General Manager (AGM) - Catering & Kitchen Operations

Job Type

Full-time

Description

Grow Your Career. Travel. Lead Your Own Location One Day.
Charlotte, NC (28208)

If you're looking for more than just a job-if you want real growth, leadership development, and a path to running your own operation-this role is built for you.

This is a hands-on leadership role where you will learn how to run a high-volume catering operation, lead a team, and drive results-with a clear path to becoming a General Manager.
What's In It For You

• Clear path to General Manager and beyond
• Weekly pay schedule for consistent and predictable compensation.
• Quarterly travel opportunities to gain experience across locations
• Opportunity to run your own location as you grow
• Hands-on training in operations, financials, and leadership
• High-impact role where your decisions matter daily
• Fast-paced, team-driven culture focused on growth and accountability

• Partner with the General Manager to achieve sales, labor, and cost goals
• Assist in managing daily operations, inventory, and ordering
• Learn how to make decisions that drive profitability

• Supervise, coach, and hold team members accountable
• Help build a strong, professional team culture
• Support hiring, onboarding, and ongoing training

• Ensure every order meets standards for quality, accuracy, and presentation
• Solve problems quickly and professionally
• Maintain a clean, organized, and food-safe environment

• Travel periodically to support other locations and learn best practices
• Gain exposure to different teams and operations
• Build the experience needed to lead your own location

• Identify ways to improve efficiency, quality, and team performance
• Support operational improvements and systems

• Assistant General Manager
• General Manager (~$75K+ with higher bonus)
• Multi-Unit Leadership

• 3-5 years of leadership experience in hospitality, foodservice, or similar environment

• Ability to lead, coach, and hold team members accountable
• Strong communication and interpersonal skills

• Understanding of scheduling, labor control, and inventory
• Ability to learn and apply financial performance metrics

• Strong work ethic and ability to perform in a fast-paced environment
• Problem-solving and decision-making ability
• Desire to grow into a General Manager role

• Willingness to travel periodically (quarterly)
• Flexible schedule including mornings, nights, weekends, and holidays

• Ability to stand for extended periods
• Ability to lift up to 50 lbs

• ServSafe Certification (or ability to obtain)