Assistant Front Office Manager - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN

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JOB DETAILS

SALARY

$50,000–$55,000 Per Year

SKILLS

Administrative Skills, Analysis Skills, Detail Oriented, Hospitality and Tourism, Hotel Management, Interpersonal Skills, Leadership, Maintain Compliance, Mentoring, Microsoft Office, Office Management, Operations, Operations Management, Platform for Privacy Preferences, Problem Solving Skills, Restaurant, Team Lead/Manager

LOCATION

Rochester, MN

POSTED

3 days ago

Overview

The Kahler Grand Hotel, a historic and iconic property in the heart of Rochester, MN, is dedicated to providing exceptional guest experiences. As part of the Kahler Hospitality Group, we pride ourselves on fostering a culture of hospitality, collaboration, and excellence.

Position Summary:
We are seeking a dynamic and detail-oriented Assistant Front Office Manager to join our team. This role supports the Front Office Manager in overseeing daily front desk operations during the second shift 3p-11p, ensuring seamless guest services, and leading a team of hospitality professionals. If you thrive in a fast-paced environment and are passionate about delivering unparalleled guest experiences, we want to hear from you!

Responsibilities

Assist in managing front office operations, including check-in, check-out, reservations, and guest inquiries.
Supervise and mentor front desk staff, ensuring team performance aligns with company standards.
Address and resolve guest concerns promptly and professionally to maintain high satisfaction levels.
Collaborate with other departments to ensure smooth operations and exceptional guest experiences.
Monitor and maintain compliance with hotel policies, procedures, and brand standards.
Prepare schedules and assist with payroll submissions for front office team members.
Analyze guest feedback and implement improvements to enhance service quality.

Qualifications

Prior experience in a supervisory role in hospitality or a related field.
Strong leadership and interpersonal skills with the ability to motivate a team.
Exceptional problem-solving abilities and a commitment to guest satisfaction.
Proficiency in hotel management systems and Microsoft Office Suite.
Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants

Compensation Range:

$50,000 - $55,000 annually based on qualifications

Assistant Front Office Manager - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN

About the Company

Kahler Hotels LLC

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