Assistant Food Service Manager (3990) [Multiple Positions]

Position Information

Posting Detail Information

Working Position Title Assistant Food Service Manager (3990) [Multiple Positions] Classification Assistant Food Service Manager Position Number 00003990 Open Date 05/27/2026 Close Date 06/24/2026 Priority Review Date Employee Class Staff Full-Time/Part Time Full-Time FTE 1.00 Position Status Regular FLSA Exempt Job code 2399 Union Representation Non-Union Union Code N/A Unit/Department Residential Dining Service College/Unit Campus Dining Service Division Student Affairs Location NH DINE Link to Department Website or Custom Search Page https://www.niu.edu/dining/index.shtml

Position Summary, Requirements, and Qualifications

Position Summary, Requirements, and Qualifications

Overview

With approximately 16,000 students, Northern Illinois University (NIU) is one of the largest public universities in the state of Illinois. NIU strives to improve outcomes for all students by identifying and removing barriers that disproportionately hinder the academic achievement and student experience of historically and currently underserved populations. We commit to proactively meeting the changing needs of students, faculty, and staff. NIU's geographical reach extends beyond its main DeKalb campus (65 miles west of downtown Chicago, 60 miles from the O'Hare International Airport, and 40 miles west of Naperville - a booming community with one of the best school systems in the nation) to satellite campuses in Naperville, Chicago and abroad as well as to students online.

The department of Campus Dining handles all dining services on campus, from residential meal plans to event catering. We provide 2.3 million nutritional meals to students, faculty, staff, and guests each year. We manage over a dozen eating establishments at NIU including residence hall dining, restaurants, and coffee shops at the student center, and the cafe in Barsema Hall. We employ students and professionals who work in our restaurants and cafes.

Position Summary

Employees at this level are responsible for the functional operation of dining operations. They work under the general supervision of a Food Service Manager and/or a Dining Director.

Essential Duties and Responsibilities

Personnel

• Responsible for supervising on-the-job training of civil service employees
• Assists with the evaluation of employees
• Secures replacements for absent employees
• Performs the duties of all supervised employees when staffing needs warrant such activities

Planning

• Plans and supervises the general housekeeping and sanitation of the kitchens, dining rooms, service areas, and adjacent areas
• Assists in planning menus
• Responsible for the requisitioning, receipt, storage and issuing of food, paper supplies, and detergents
• Responsible for the forecasting function
• Responsible for the end-of-month distribution of bills and listing of accounts payable
• Coordinates monthly inventory of food and supplies

Operations

• Responsible for front of the house operations including, but not limited to, meal service, correct portion sizes, customer service, cleanliness, utilization of employees, and presentation
• Responsible for the preparation of production sheets
• Assists with supervision of food production, assuring food quality standards are being met through the adherence of standardized recipes and procedures
• Assists with the menu critique process
• Supervises service and clean-up, assuring that departmental standards are being met
• Prepares quality investigation reports as needed

Cleaning

• Supervises and assists with the front-of-the-house and back-of-the-house cleaning including bussing tables and the general cleaning of the seating area, washing pots and pans, sweeping, mopping, and wiping down equipment and food contact surfaces

Other Related Duties

• Performs other related duties as assigned

Minimum Required Qualifications (Civil Service)

• High school diploma or equivalent.

• Any one or combination totaling six (6) years (72 months) from the categories below:

• Coursework or vocational training in hospitality administration/management, culinary science, food services management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)

• Associate's Degree (60 semester hours) equals eighteen months (18 months)

• 90 semester hours equals two (2) years (24 months)

• Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

• Progressively more responsible supervisory and managerial experience in commercial or institutional food service operations.

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

• Working knowledge of the theories, principles, methods, and procedures of professional food service management.
• Ability to supervise.
• Administrative ability.

Specialty Factors (Civil Service)

None

Preferred Qualifications (Civil Service)

None

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

N/A

Physical demands/requirements

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
• The employee frequently is required to taste or smell.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, and depth perception.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date 07/16/2026 Anticipated Appointment End Date Percent of Staff Year 1.00 Standard Hours Per Week 37.50 Working Hours Varies based on Department needs, includes nights and weekends Salary $43,888.08 annually; NIU offers a robust benefits package. Hourly or Semi-monthly Pay Rate/Range $1,828.67 semi-monthly Earn Type Salary

Application Procedure

Application Procedure

Application Procedure

Application Procedures:

• Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.

• If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.

• After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.

• Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.

• Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:

• Click on Assistant Food Service Manager for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.

• Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements.

• Please click on Human Resource Services - Benefits for detailed information about Northern Illinois University's benefits package.

• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Special Instructions Quick Link to Applicant https://employment.niu.edu/postings/92541 Is Background Check Required? Yes EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator

Health Services Building Room 230

TitleIXCoordinator@niu.edu

815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person's disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action and Equal Opportunity (AAEO) at ada@niu.edu.

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Security and Fire Safety Report.

Contact the Ethics and Compliance Office at 815-753-9364 for a hard copy.

Applicant Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter
• List of at least 3 Professional References

Optional Documents

• Transcripts (unofficial with official required at hire)
• Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
• Other

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently a citizen or resident of the State of Illinois?

• Yes

• No

• • What is the highest level of education attained?

• GED

• High School Diploma

• Associates Degree

• Bachelors Degree

• Masters Degree

• PHD

• Have you attached all transcripts to support the degrees you are submitting for consideration?

• Yes

• No

• • How many years of experience do you have in this type of position?

• 0-1

• 1-3

• 3-5

• 5-7

• 7+

• • Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response.)

(Open Ended Question)

• • If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.

• Yes

• No

• Not Applicable

• • Do you have specific work experience being responsible for administration and supervisory duties of the department including the dining room and kitchen?

• No work experience directly related to the job function described.

• My work experience relevant to the job function described was performed under guidance.

• My work experience relevant to the job function described was performed independently.

• • Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response.)

(Open Ended Question)

• • Do you have specific work experience experience preparing food orders and controlling inventories?

• No work experience directly related to the job function described.

• My work experience relevant to the job function described was performed under guidance.

• My work experience relevant to the job function described was performed independently.

• • Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response)

(Open Ended Question)

• • Do you have specific work experience directing the work of junior supervisors and dining room and kitchen employees; hiring and training employees; preparing work schedules?

• No work experience directly related to the job function described.

• My work experience relevant to the job function described was performed under guidance.

• My work experience relevant to the job function described was performed independently.

• • Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. ("See Résumé" is not an acceptable response.)

(Open Ended Question)