Assistant Food & Beverage Manager

The Assistant Food and Beverage Manager supports the daily operations of the Food and beverage departments, ensuring exceptional service and dining. Working closely with the F&B Manager, this position oversees operations, manages staff, maintains compliance with health and safety standards, and contributes to the departments financial success.

Join our dynamic team at Mark Twain Casino and earn a fantastic $1,000 retention incentive in your first year!

KEY RESPONSIBILITIES (Other Duties May Be Assigned):

• Assist the F&B Manager in overseeing all aspects of food and beverage operations, including restaurants, bars, banquets, and special events.
• Supervise and support F&B staff, providing training, guidance, and performance evaluations to ensure high service standards.
• Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe work environment.
• Monitor inventory levels, place orders, and manage cost-effective operations without compromising quality.
• Collaborate with the kitchen team to ensure timely and accurate food delivery.
• Address customer inquiries and concerns, resolving any issues promptly.
• Assist with inventory management, budgeting, forecasting, and financial analysis to ensure profitability and cost control.
• Collaborate with other departments to support events, promotions, and activities involving food and beverage services.
• Manage recruitment, scheduling, and staffing to ensure proper coverage and efficient operations.
• Complete daily, weekly, and monthly administrative duties, including hiring, training, sales tracking, labor tracking, payroll, deposits, inventories, ordering, and P&L accounting.
• Ensure food and beverage areas meet health and safety guidelines.
• Oversee safe operation of equipment and enforce safety protocols.
• Administer and enforce internal cash controls and procedures.
• Uphold standard operating policies (SOPs), Minimum Internal Control Standards (MICS), and Missouri Gaming Commission regulations.
• Must be flexible to work nights, weekends, and holidays as required.

SUPERVISORY RESPONSIBILITIES:

• Interview, hire, train, and manage employees in compliance with company policies.
• Plan, assign, and direct work; appraise performance; reward and discipline employees.
• Address employee concerns and resolve issues promptly.

QUALIFICATIONS: To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability.

EDUCATION / EXPERIENCE:

• High school diploma or equivalent is required; a Bachelor's degree in Hospitality Management or a related field is a plus.
• Previous experience in food and beverage management, preferably in a hospitality or casino environment.

CERTIFICATES AND LICENSE:

• Must be able to obtain and maintain a Missouri Gaming Commission License.
• A valid Drivers License is required.

SKILLS & COMPETENCIES:

• Strong communication skills in English, both verbal and written.
• Proficiency in basic math and Microsoft Office; experience with F&B management software is preferred.
• Excellent interpersonal skills with a customer-focused attitude.
• Strong problem-solving abilities and the capacity to excel in a fast-paced environment.
• Familiarity with cash registers and basic point-of-sale functions.

EMPLOYEE BENEFITS INCLUDE:

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.