| Location | Mt Laurel, New Jersey |
Topgolf |Assistant Facilities Manager
Job Description
ABOUT TOPGOLF
Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food andbeverage, events, and entertainment into one experience that keeps guests coming back.
WHAT WE’RE SEEKING
Are you the kind of technician and team member who takes ownership without being asked? Do you notice what needs attention before it becomes a problem, and do you follow through untilit'struly resolved?
We'relooking for an Assistant Facilities Manager who brings both technical competence and a sense of accountability to their work. Someone who supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment theymaintain.
If you want to grow infacilitiesleadership by doing the work with excellence, this is your next step.
THE ROLE
The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at the venue.This roleis responsible forthe repair and replacement of equipment, including the game system and entertainmenttechnologies, buildingmaintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf's hospitality operation.
The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling,Team memberdevelopment, and teamengagement, whileensuring safety, compliance, and budget standards are consistently met.
WHAT YOU WILL DO
Support Facilities Operations
Support the Facilities Manager in the day-to-day operation of the Maintenance Department
Monitorthe operation and proper use of all equipment and systems throughout the venue
Monitorthe use and inventory of spare parts, maintenance supplies, and equipment
Collaborate with the Operations team on building and grounds maintenance priorities
Lead and Develop the Team
Coach, develop, and drive engagement with FacilitiesTeammembersand Porters
Ensure all team members are adequately trained, properly equipped, and held to a high standard
Delegate tasks clearly and follow up to ensuretimely, quality completion
Support hiring, scheduling, and onboarding of Facilities team members
Manage Costs and Compliance
Control department budgets and spending within established guidelines
Maintainall safety, health, and environmental policies and procedures
Ensure all city, county, state, and federal maintenance regulations are met
Maintaina clean driving record and manage equipment and supply vendors responsibly
Uphold Safety and Standards
Proactivelyidentifyand address maintenance issues before theyimpactguests orTeammembers
Ensure facilities standards consistently support the overall guest experience
Demonstrate Topgolf's core values: Fun, One Team, Excellence,Courage, and Caring
CORE COMPETENCIES FOR SUCCESS
Drives Results|Consistentlyachieving results, even under tough circumstances.
Pushes the Facilities team to complete maintenance and repair work to a high standard and on time
Maintainsfocus on venue condition goals even during high-demand or short-staffed periods
Ensures Accountability|Holdingself and others accountable to meet commitments.
Monitorsmaintenance task completion and holdsTeammembersaccountable for quality and standards
Customer Focus|Building strong customer relationships and delivering customer-centric solutions.
Addresses gaps in the team's ability to meet the facility standards that directlyimpactthe guest experience
Ensures maintenance issues are resolved before they affect guests or the overall venue experience
Holds teammembersaccountable for completing work that supports a safe, clean, and guest-ready venue
Aligns Facilities operations and daily priorities to support outstanding guest experiences
Plans andAligns| Planningand prioritizing work to meet commitments aligned with organizational goals.
Anticipatesand minimizes bottlenecks, delays, and equipment failures through proactive planning
QUALIFICATIONS
3+ years of maintenance experience, with at least 1 year of recent supervisory experience
Experience in building maintenance, equipment repair, and facilities systems
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management, and organizational skills
Ahigh levelof self-awareness, receptivity to change, and integrity
Availability to work varied shifts, including evenings, weekends, and holidays
Must be 21 years of age or older as required by state or local law
PHYSICAL REQUIREMENTS
The following physical demands are representative of thoseto successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
Ability to stand and walkfrequentlythroughout the full shift
Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
Near and far visual acuity; corrective lenses acceptable
Ability to lift and carry items up to 50 lb.frequently; occasional team lifts above 50 lb.
Ability tofrequentlybend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
Ability tooperateseated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
Ability to work in environments with elevated noise levels requiring the use of hearing protection
Sounds like afit?Wecan’twait to meet you!
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.