Job Description:
The Assistant Executive Director/ Hospitality Services Director at Sagewood at Daybreak is responsible for driving resident satisfaction, associate engagement, financial and process management, strategic planning and implementation in coordination with the Executive Director.
Schedule: Tuesday-Saturday
Sagewood at Daybreak: https://www.kiscoseniorliving.com/lifestyle/sagewood/
What will I do every day?
- Support the Executive Director to meet and exceed community goals including Resident Loyalty, Associate Engagement and financial performance targets
- Supervise Resident Relations department and additional departments as assigned
- Hire, train, manage and retain highly effective associates
- Identify and develop talent for future succession opportunities
- Support community business planning and forecasting
- Manage operations based on occupancy and financial targets
- Lead community projects, committees, and continuous improvements
- Manage and improve resident and family satisfaction and loyalty
- Drive adoption of Kisco’s software systems, resources and tools
- Responsible to identify, benchmark and leverage best practices in the industry
- Understand and support the community sales process
- Perform other related duties as required
What will I need to be successful in this role?
- Bachelor’s degree
- Minimum of 3-5 years’ management experience over a team of asssociates in health care, senior living or related field
- Proven track record leading results driven teams with an emphasis on financial and operational performance, customer and associate engagement
- Experience working with seniors highly desirable
- Master’s degree a plus
- Must be open to relocate in up to 2 of Kisco’s other cluster markets: Raleigh, Northern California, Southern California, Maryland/DC
What’s in it for me? (Great Question!)
- Competitive pay
- Healthcare Benefits including Vision & Dental
- Matching 401k
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check
*Kisco Senior Living is an Equal Opportunity Employer