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Assistant Events and Catering Manager

Compass Group, North America

Mountain View, CA

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JOB DETAILS
SALARY
$75,000–$78,000 Per Year
SKILLS
Administrative Skills, Billing, Billing Records, Business Object Notation (BON), Catering Services, Coaching, Communication Skills, Continuous Improvement, Corporate Compliance, Corporate Policies, Cost Control, Culinary Operations, Customer Experience, Customer Relations, Customer/Client Research, Disability Insurance, Documentation, Employee Benefits, Event Management, Federal Laws and Regulations, Flexible Spending Accounts, Food Safety, Food Services, Inventory Management, Leadership, Life Insurance, Logistics, Maintain Compliance, Microwaves, Multitasking, Onboarding, Operational Expenditure (OPEX), Operational Support, Operations, Operations Management, Organizational Skills, Performance Management, Plan Meetings, Problem Solving Skills, Project/Program Coordination, Regulatory Compliance, Restaurant, Safety Compliance, Safety Process, Safety Standards, Safety/Work Safety, Sanitation, Service Delivery, State Laws and Regulations, Support Documentation, Team Lead/Manager, Time Management, Vision Plan
LOCATION
Mountain View, CA
POSTED
3 days ago
Bon Appetit**Position Title: Assistant Events and Catering Manager****Salary:** 75,000-78,000**Other Forms of Compensation:**Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!**Job Summary**The Events & Catering Assistant Manager is responsible for coordinating event logistics and leading day-to-day execution of catering operations. This role bridges planning and on-the-ground execution, ensuring all operational details are clearly organized, communicated, and delivered successfully.The Assistant Manager serves as a key operational leader, overseeing supervisors and hourly team members while driving accountability, organization, and execution. This role works closely with the Sr. Operations Manager to implement event plans, manage staffing, and maintain operational standards.This position is both administrative and hands-on, requiring strong organizational skills, leadership, and the ability to manage multiple priorities in a fast-paced environment.POSITION OBJECTIVESAll Assistant Managers are expected to:· Coordinate event logistics and ensure successful execution of assigned events· Communicate clearly across planning, culinary, and operations teams· Maintain organization and accountability across multiple events and timelines· Lead by example and uphold service, safety, and operational standards· Deliver a high level of hospitality by creating a positive, welcoming, and service-focused environment for clients and guests· Take ownership of day-to-day operations and resolve issues proactively· Ensure accurate tracking of event execution, team performance, and attendance· Adapt quickly to changing priorities and operational needs**Major Duties**Event Planning & Execution· Translate event plans into clear, actionable steps for execution teams· Lead on-site execution for assigned events, ensuring all logistics, staffing, and service elements are delivered successfully· Serve as the operational lead during events, making real-time decisions to ensure smooth execution· Attend planning meetings to confirm operational requirements and expectations· Prepare event materials, timelines, and staging plans to support execution· Identify and resolve operational issues in real time, escalating when necessary· Actively support event setup, service, and breakdown as needed to ensure successful execution· Ensure hospitality standards are reflected in event setup, flow, and guest experienceDaily Operations· Oversee readiness of equipment, inventory, and event materials to ensure all items are prepared and available· Develop and adjust staffing plans based on event volume and operational needs· Ensure all prep, staging, and storage areas are organized, clean, and compliant with standards· Monitor daily operations and follow up on outstanding tasks to ensure completion· Coordinate vendor support to meet operational requirements· Ensure compliance with food safety, sanitation, and workplace safety standards· Support cost control efforts by maintaining awareness of event-related expenses and minimizing operational waste· Assist with vendor invoice tracking, submission, and timely processingSupervision & Team Leadership· Direct and oversee supervisors and hourly team members to ensure accountability and execution· Delegate responsibilities and establish clear ownership across the team· Lead team direction during events and operational shifts· Maintain accurate timekeeping and attendance records in compliance with company policies· Monitor staffing coverage and address attendance or performance concerns in real time· Support hiring, training, and onboarding of team members· Provide real-time coaching and feedback to improve team performance· Reinforce training standards and ensure team members are properly trained on operational procedures, safety practices, and service expectations· Model and reinforce hospitality-driven behaviors, ensuring all team members deliver a welcoming and service-oriented experienceCustomer Service / Hospitality· Serve as the on-site operational contact for events, ensuring a high level of service delivery· Deliver a consistently positive, professional, and hospitality-driven experience for clients and guests· Address and resolve operational or service concerns promptly and professionally· Ensure execution aligns with client expectations and company standards· Anticipate guest needs and proactively enhance the overall event experience· Communicate client feedback and event outcomes to leadership and planning teams**Secondary Duties**Administrative & Operational Support· Track event details, timelines, and execution progress to ensure alignment· Maintain and update operational trackers, including event feedback, execution notes, attendance, and follow-ups· Document event outcomes, team performance, and operational insights to support continuous improvement· Maintain inventory organization, ordering, and tracking processes· Ensure completion of logs, reports, and compliance documentation· Communicate proactively with the Sr. Operations Manager regarding priorities, challenges, and updates· Ensure event details, changes, and execution notes are accurately documented to support billing and invoicing processes· Accurate documentation supporting billing and invoicing processes· Timely submission and tracking of vendor invoices· Demonstrated awareness of operational costs and effort to minimize wasteSafety & Compliance· Ensure all food safety, sanitation, and HACCP standards are followed· Monitor proper storage, handling, and organization of food and equipment· Identify and address safety risks in real time· Ensure completion and accuracy of required operational and safety logs (e.g., temperature logs, cleaning schedules)· Support ongoing training and reinforcement of safety procedures and compliance standards across the team· Report and document any incidents, injuries, or compliance concerns**Qualifications**· Strong organizational and project coordination skills· Experience in events, catering, or hospitality focused operations· Demonstrated leadership experience in a fast-paced environment· Ability to manage multiple priorities and execute detailed plans· Strong communication and problem-solving skills· Ability to balance administrative responsibilities with hands-on execution· Ability to work a flexible schedule, including evenings and weekends, based on business needs**Apply to Bon Appetit today!**_Bon Appetit is a member of Compass Group USA._Click here to Learn More about the Compass Story ( at** **Bon Appetit** **are offered many fantastic benefits.**+ Medical+ Dental+ Vision+ Life Insurance/ AD+ Disability Insurance+ Retirement Plan+ Paid Time Off+ Holiday Time Off (varies by site/state)+ Associate Shopping Program+ Health and Wellness Programs+ Discount Marketplace+ Identity Theft Protection+ Pet Insurance+ Commuter Benefits+ Employee Assistance Program+ Flexible Spending Accounts (FSAs)+ Paid Parental Leave+ Personal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.****Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.****Certain positions may require Florida Level 2 background screening. Details:** are accepted on an ongoing basis.**Bon Appetit maintains a drug-free workplace.****Req ID:** 1519624Bon AppetitBRYAN GONI

About the Company

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Compass Group, North America