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Assistant Dispensary Manager

Iowa Cannabis Company

Waterloo, IA

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JOB DETAILS
SALARY
SKILLS
Coaching, Communication Skills, Compensation and Benefits, Conflict Resolution, Customer Escalations, Customer Relations, Customer Service Management, Dental Insurance, Employee Assistance Plan, Incentive Programs, Inventory Management, Leadership, Legal, Lift/Move 50 Pounds, Marketing, Medical Conditions, Medical Genetics, Meet Sales Quota, Online Product Merchandising, Operations, Operations Control, Operations Management, Order Management, Performance Metrics, Problem Solving Skills, Promotional Programs, Public Health, Purchasing/Procurement, Reconciliation, Retail, Retail Management, Retail Operations, Scorecarding, Shipping/Receiving, Staff Training, State Laws and Regulations, Team Building, Team Lead/Manager, Team Player, Vendor/Supplier Evaluation, Vision Plan, Visual Merchandising
LOCATION
Waterloo, IA
POSTED
1 day ago
About the Role

As a Assistant Dispensary Manager, you'll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You'll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.
What You'll Do
  • Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
  • Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
  • Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
  • Coach and develop employees to deliver best-in-class service and meet sales goals.
  • Execute promotions, merchandising plans, and online/kiosk order management.
  • Partner with corporate departments on procurement, HR, and marketing initiatives.
  • Handle escalated customer concerns and ensure positive resolutions.
  • Maintain schedule flexibility, reliability, and professional leadership standards.
Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.
Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You'll be part of a team that values trust, teamwork, and accountability-helping redefine what legal cannabis retail can be.
Benefits and Compensation:
  • Earn $19.00 per hour
  • Bonus incentives program
  • Employee discount includes 50% off smokable cannabis products
  • Earn up to additional $200/month with our perfect attendance incentive program
  • Health, Dental and Vision insurance
  • Free Employee Assistance Program (EAP)
  • Employee Discount Program offering exclusive discounts from top national retailers
  • Paid Sick Leave (PSL) and Personal Time Off (PTO)
  • Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!
Greenhouse Scorecard Attributes
Skills
  • Retail operations management
  • Cash handling & reconciliation
  • Inventory control & compliance
  • Staff coaching & development
  • Customer service & queue management
  • Scheduling & labor optimization
  • Merchandising & promotional execution
  • Conflict resolution & escalation management
Qualifications
  • 2+ years in retail or hospitality leadership (cannabis experience a plus)
  • Proven ability to manage up to 25 employees per shift
  • Familiarity with POS, kiosk, or order management systems
  • Strong reporting and KPI tracking capabilities
  • Ability to lift up to 50 lbs and stand for extended periods
Company Values
  • Integrity
  • Accountability
  • Dependability
  • Competitiveness
  • Meritocracy
  • Innovation
  • Efficiency
  • Adaptability
  • Teamwork
  • Commitment to Excellence
Eligibility
  • Must be 21+ and eligible for cannabis industry employment
  • Flexible to work evenings, weekends, and holidays
  • Must pass background check per state regulations
Personality Traits
  • Calm under pressure
  • Naturally competitive
  • Highly reliable
  • Customer-oriented leader
  • Data-driven problem solver
  • Hands-on and proactive
  • Strong communicator and motivator

Equal Opportunity Employer:

Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.

On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.

About the Company

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Iowa Cannabis Company