Assistant Director - Transportation Operations & Student Management

Primary Purpose: Assist the Director of Transportation in planning, directing, and coordinating all functions of the Transportation Department, with a focused responsibility on daily operations and student management systems.This position oversees routing, dispatch, training, and the Student Management Program to ensure safe, efficient, and scholar-focused transportation services. The role supports operational efficiency, regulatory compliance, and a positive transportation environment for scholars, staff, parents, and the community.

Qualifications

Education/Certification

• High School Diploma or GED required; Bachelor's Degree preferred
• Valid Texas Commercial Driver's License (CDL) - Class B with P & S endorsements
• Current TEA School Bus Certification
• TAPT Certifications (preferred)
• Must pass DOT physical and Pre-employment DOT drug screening

Special Knowledge/Skills

• Strong knowledge of routing software (Edulog preferred), GPS systems, and student accountability tools
• Ability to design, adjust, and manage regular and special education routes in compliance with TEA guidelines
• Knowledge of student behavior management practices in a school transportation environment
• Strong organizational, communication, and interpersonal skills
• Ability to manage conflict, investigations, and sensitive situations with professionalism
• Proficiency in Microsoft Office and transportation-related systems
• Ability to analyze data and support reporting requirements

Experience

• Minimum 3-5 years in school transportation or related field
• Supervisory experience preferred
• Experience with routing, TEA reporting, and student management systems preferred
• Experience working with scholars, parents, and campus administrators preferred

Major Responsibilities and Duties

Leadership & Operations

• Assist the Director in the overall supervision and direction of the Transportation Department
• Make operational decisions in the absence of the Director
• Coordinate and assign bus routes to regular and substitute drivers
• Adjust routes, schedules, and driver assignments to meet operational needs
• Oversee dispatch, routing systems, and transportation software functionality
• Ensure efficient daily operations that support safe and on-time service for scholars

Student Management & Safety

• Oversee and manage the Transportation Student Management Program
• Investigate student safety and behavior incidents, including use of video systems and stakeholder conferences
• Implement appropriate corrective actions and support positive scholar behavior
• Coordinate and oversee school bus safety and evacuation training district-wide
• Support campuses in promoting safe bus rider expectations and discipline processes

Training & Staff Development

• Assist in conducting driver safety meetings and required training sessions
• Provide training and retraining on student management, safety, and operational procedures
• Support onboarding and development of drivers, monitors, and support staff
• Promote a culture of professionalism, accountability, and continuous improvement

Communication & Community Relations

• Serve as a liaison between drivers, campuses, parents, and the community
• Respond to concerns, complaints, and transportation-related inquiries
• Participate in parent conferences and campus meetings as needed
• Ensure clear, consistent, and professional communication across all stakeholders

Compliance & Reporting

• Assist in preparation and submission of TEA transportation reports
• Ensure compliance with all local, state, and federal regulations
• Maintain accurate records related to routing, discipline, incidents, and operations
• Support audits and documentation requirements

Personnel & Supervision

• Assist in interviewing and recommending employment of drivers and monitors
• Supervise and evaluate assigned staff including route supervisors, dispatch, and clerical roles
• Provide coaching, feedback, and performance support
• Support personnel decisions related to student safety and operational needs

Safety & Incident Management

• Participate in investigation of bus accidents and incidents
• Coordinate with law enforcement and district personnel as needed
• Ensure timely communication with parents and campuses following incidents
• Promote and enforce a culture of safety in all transportation operations

General Responsibilities

• Demonstrate ethical, professional, and scholar-focused leadership
• Maintain confidentiality in all student and personnel matters
• Monitor quality and clarity of departmental communications
• Perform other duties as assigned by the Director of Transportation

Supervisory Responsibilities

• Transportation Supervisors (Regular & Special Programs)
• Dispatcher, Routers, Safety and Training Coordinator
• Bus Drivers and Monitors (as related to operations and student management)

Working Conditions

• Maintain emotional control under stress and frequent interruptions
• Work indoors and outdoors with exposure to extreme weather and vehicle environments
• Prolonged sitting, standing, walking, bending, and occasional lifting
• Ability to operate a school bus and related equipment and respond to emergency situations
• Occasional irregular and extended hours

Disclaimer

The foregoing statements describe the general purpose and responsibilities assigned to this position and are not an exhaustive list of all duties and skills required.

A select number of applicants will be invited for an interview. Only persons with the above credentials and background will be considered.