Assistant Director, Thrive Hubs

Posting Information

Posting Information

Department Academic Advising-302100 Career Area Academic Administration Posting Open Date 06/10/2026 Application Deadline 06/24/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Assistant Director, Thrive Hubs Appointment Type EHRA Non-Faculty Position Number 20039244 Vacancy ID NF0009814 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range $54,300-$72,000 Proposed Start Date 08/17/2026

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Thrive@Carolina Campus Hubs (Hubs), which includes Academic Advising, a collaborative and innovative approach to deliver holistic support to undergraduates from admission through graduation. We represent a deliberately integrated effort that embraces delivering services in a manner that welcomes experimentation, is scalable and focuses on continuous improvement. Our mission is to champion students' individual stories through purposeful interactions so that they achieve their academic, personal, and post-UNC goals. Anchored in the belief that we serve a diverse population in which every student does not need the same support or know the same information, Hubs seek to partner with students as they unlock their potential, activate their plans, secure their opportunities, and cultivate their community. Nestled within the College of Arts & Sciences, Hubs are comprised of ~60 full- and part-time personnel and serve students in a variety of campus locations.

Position Summary

The Office of Undergraduate Education seeks a passionate, committed professional to join one of the Thrive@Carolina Campus Hubs, comprised of teams dedicated to providing student-centered, holistic and seamlessly delivered support to students from acceptance through graduation. Reporting to a Hub Director, Assistant Directors assist with the overall management and delivery of services of a Hub unit, in addition to providing direct student support. During each academic year, Assistant Directors will also teach up to 4 sections of a 1-credit hour course, First-Year Thriving, and therefore will need to meet the minimum SACS Accreditation requirements for instruction. Hub staff are expected to bring positive energy and a collaborative mindset to their everyday work, partnering with campus staff, faculty and one another to eliminate barriers to student success and ensure all students thrive. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. The successful candidate will have a strong commitment to the Liberal Arts, a desire to engage employees and build teams, and demonstrated experience utilizing an intersectional framework to support students holistically through individual interactions and programming efforts.

This is a 12-month, full-time, permanent, EHRA Non-Faculty position which will require some evening hours and may have non-standard work hours.

Minimum Education and Experience Requirements

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities related to the delivery of student advising and counseling or student personnel services, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution.

Required Qualifications, Competencies, and Experience

• Four years of professional direct student support and programming experience.
• Appreciation and understanding of a liberal arts education.
• Deep familiarity with the intersectional framework and best practices required to achieve student success including academic, wellness, engagement and financial components.
• Experience or training in social justice, diversity and/or cultural competence with a strong interest in continued professional development in these areas.
• Ability to address complex issues and provide solutions, using excellent judgement while maintaining confidentiality.
• Ability to take initiative, and work independently and in a team environment with limited supervision.
• Strong organizational skills to prioritize work and needs of students in assigned caseload.
• Strong oral and written communication skills and experience teaching, training or facilitating. Ability to develop and deliver effective presentations to groups.
• Demonstrated ability to cultivate relationships and working collaboratively with staff and colleagues.
• Flexibility to evolve within a dynamic environment and ability to maintain composure, professionalism, and positive attitude during lengthy periods of high volume, intensive work.
• Ability to utilize and/or learn software applications, learning platforms, or technology-based delivery systems.
• Minimum SACS qualifications to be appointed as fixed-term faculty.

Preferred Qualifications, Competencies, and Experience

• Master's Degree in Higher Education, Counseling or a related field.
• Strong interest in promoting innovative systems and building a culture of integrated, holistic support for students.
• Experience using an intersectional framework to create learning outcomes and develop educational programs.
• Successful supervisory/management experience or the ability to lead groups.
• High level of organizational skills. Ability to organize/coordinate work with attention to detail and meet deadlines.
• Knowledge of careers and occupations. Familiarity with career and educational planning assessments.
• Ability to write reports, business correspondence, and procedure manuals;
• Experience, or interest in, contributing to educational research and professional literatures.
• Involvement with NACADA, NACE, NASPA, ACPA, NODA or other professional organizations which support holistic student success.
• Familiarity with social media and other digital technology and their application in higher education settings.

Special Physical/Mental Requirements Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/320555

Posting Contact Information

Department Contact Name and Title Jaclyn Hardison, Department Manager Department Contact Telephone or Email jaclynh@unc.edu Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please select the response below that describes your level of education that best or mostly closely satisfies the education requirements for this position.

• Bachelor's degree in required discipline(s) listed or related field

• Bachelor's degree in any field/discipline

• Master's degree or Doctorate degree in required discipline(s) listed or related field

• Master's degree or Doctorate degree in any field/discipline

• None of the above

• • Do you have a Master's degree in Higher Education, Counseling or related field? If no, please indicate what relevant post-baccalaureate degree you've completed.

(Open Ended Question)

• • Do you have 4 years of professional direct student support and programming experience?

• Yes

• No

• • How do you approach utilizing an intersectional framework to support students holistically in your work?

(Open Ended Question)

• • Please describe your leadership style and how you would build a team of engaged employees.

(Open Ended Question)