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Assistant Director, Operations and Staff Development

Binghamton University

Binghamton, NY

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JOB DETAILS
SALARY
$57,200–$60,000 Per Year
SKILLS
Background Investigation, Budgeting, Coaching, Customer Service Management, Emergency Planning, Emergency Procedures, Event Management, Facilities Management, Fitness, Higher Education, Inventory Management, Laundry, Operations, Operations Management, Organizational Skills, People Management, Performance Reviews, Policy Implementation, Project/Program Coordination, Project/Program Management, Property Management, Recreation, Rentals, Risk Management, Schedule Development, Sports, Staff Development, Staff Training, Statistics, Student Services, Training/Teaching, University/School Regulations
LOCATION
Binghamton, NY
POSTED
Today
Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $57,200 - $60,000

Campus Recreational Services (CRS) offers multi-faceted programs that are designed to encourage positive lifestyle choices and promote lifelong learning through both wellness and physical activity. The department manages the Recreation Center at the East Gym and operates the following program areas: Fitness, Open Recreation, Aquatics, Intramural Sports, Club Sports, Outdoor Pursuits and Wellness Services. Through these programs the department serves approximately 80%of undergraduate students, as well as graduate students, faculty & staff, alumni, university affiliates and community members. We recently broke ground on a 75,000 sq. ft. expansion which is scheduled to open in the summer of 2026. Expansion plans include increased fitness space, four additional multi-use courts, three wood courts and an indoor elevated track.

The position reports to the Associate Director. In coordination with the Associate Director the Assistant Director of Operations and Staff Development is responsible for providing professional expertise to the day-to-day operations of the East Gym Recreation Center. This position will provide oversight and direction to the Member Service Staff and Building Managers. A strong focus will be on facility oversight, member services, student staff hiring, training, coaching, and evaluation.

Facility Management
  • Develop and monitor facility operations, open recreation and aquatics budgets
  • Direct the daily operations of the front desk including managing building access for members and participants
  • Assist supervisor with the daily operations of the East Gym including monitoring the maintenance of all areas and equipment
  • Support staff in managing customer service issues related to the facility
  • Collaborate with student and professional staff with the coordination of special events and facility rentals in the East Gym
  • Supervise the locker and laundry operations
  • Collect and compile department utilization statistics
  • Manage the equipment inventory including regular inspection of supplies and inventory
Personnel Management
  • Supervise the Program Coordinator for Aquatics
  • Supervise the Program Coordinator for Facilities and Events
  • Provide daily supervision of the facility operations staff (building supervisors and front desk attendants) ensuring the facility is fully staffed during open hours
  • Supervise the Graduate Assistant for Facility Operations
  • Interview, hire, schedule, train and evaluate student staff
  • Assist with the Wellness Services operations
  • Plan and conduct student staff in-service trainings and meetings
  • Plan fall and spring student staff trainings for the department
  • Collaborate with campus partners identify learning and development opportunities for student staff
  • Coordinate the Graduate Assistant recruiting, hiring and placement process for the department including managing the human recourse processes.
  • Monitor student and professional staff American Red Cross certifications are up to date
Risk Management
  • Respond to patron inquiries, follow-up and monitor incident and accident reports
  • Monitor the completion of facility pre-activity checklists and monthly facility checks
  • Train student staff in emergency action procedures, prepare emergency plans and facilitate regular spot checks
  • Obtain American Red Cross instructor certification and instruct trainings as needed
Other
  • Serve as Essential Employee during inclement weather
  • Participate in all departmental trainings, retreats and meetings
  • Serve on division and department committees as assigned
  • Some evening and weekend hours will be required
Requirements:
  • Bachelor's Degree in Education, Recreation Management or related field
  • At least 2 years of relevant experience, including supervision of student staff
Preferred
  • Master's Degree in Higher Education, Recreation Management or related field
  • At least five years of relevant experience. Employment as a graduate assistant will be considered in the five years of experience.
  • Experience in student development and hiring, managing, scheduling and training student staff
  • Experience in a university, community, or commercial fitness and recreation center

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:


Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange:

Deadline for Internal Applicants: June 10, 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:
  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

About the Company

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Binghamton University