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Assistant Director of Technical Services

Shepeard Community Blood Center

Augusta, GA

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JOB DETAILS
SKILLS
Billing Records, Blood Bank, Budget Management, Chemistry, Clinical Laboratory, Communication Skills, Customer Relations, Detail Oriented, Distribution Operations, Employee Relations, Employment Contracts, FDA (Food and Drug Administration), Hematology, Identify Issues, Inventory Reports, Leadership, Maintain Compliance, Manufacturing, Microbiology, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Quality Control, Quality Management, Regulatory Compliance, Schedule Development, Staff Development, Staff Training, State Laws and Regulations, Team Player, Technical Support, Testing, Training/Teaching, Workplace Issues
LOCATION
Augusta, GA
POSTED
3 days ago
Assistant Director Of Technical Services

We are seeking an experienced Assistant Director of Technical Services to help lead laboratory, component, and distribution operations in a regulated blood center environment. This role supports the Technical Services Director and helps ensure compliance with FDA, AABB, and state regulations while maintaining safe blood products for patients and manufacturing.

Key Responsibilities
  • Support daily oversight of laboratory, component, and distribution operations
  • Serve in place of the Technical Services Director when needed
  • Perform batch release functions for donor units prior to labeling
  • Supervise staff scheduling and ensure adequate coverage across shifts
  • Oversee quality control, proficiency testing, validations, and occurrence tracking
  • Support staff training, competency assessments, and performance oversight
  • Assist with supply inventory, billing records, equipment, and departmental budget management
  • Promote strong teamwork and positive customer and employee relations
Qualifications
  • Bachelor's degree in Medical Technology or related science OR
  • Associate degree from an accredited Medical Laboratory Technician program with additional Medical Technologist certification OR
  • Equivalent experience with Medical Technologist certification
Preferred Experience
  • 5+ years of Medical Technologist experience
  • Background in chemistry, hematology, blood banking, and microbiology preferred
  • 1–3 years of supervisory experience in a blood center or diagnostic laboratory
Skills & Knowledge
  • Strong leadership, communication, and organizational skills
  • Excellent attention to detail
  • Ability to troubleshoot technical and employee issues in a fast-paced environment
  • Knowledge of regulatory compliance for blood donor centers
  • Ability to train, evaluate, and support staff development
Certification
  • Medical Technologist certification through ASCP or equivalent preferred
Physical & Work Environment
  • Ability to stand for extended periods and perform moderate physical activity
  • May lift, push, or pull equipment and materials up to 60 pounds
  • Work is performed in a donor center laboratory environment with exposure to biological and chemical hazards

DISCLAIMER:

This job description is not intended to be all-inclusive. The employee will also perform other reasonable related business duties as assigned by the supervisor or other management.

Management reserves the right to change job responsibilities, duties and hours as needs prevail. This document is for management communication only and is not intended to imply a contract of employment.

About the Company

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Shepeard Community Blood Center