The Assistant Director of Rooms is a key leader responsible for guest-facing operations, including Front Office and Housekeeping, ensuring exceptional service and property performance.
They provide hands-on support, monitor service quality, and lead daily operations as Manager on Duty, while driving efficiency through performance analysis and process improvements.
They oversee team development, foster a culture of accountability and excellence, and collaborate across departments for seamless operations.
Qualifications include 5+ years of hotel leadership experience, preferably in luxury settings, with knowledge of hotel systems and financial metrics.
This role requires flexibility, strong leadership, attention to detail, and a commitment to delivering a refined guest experience.
Benefits include health insurance, paid time off, discounts, retirement plans, and development programs.