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Assistant Director of Retail Services, full-time

CARTERET COMMUNITY COLLEGE

Morehead City, NC

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JOB DETAILS
SKILLS
Administrative Skills, Athletics, Best Practices, Business Administration, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Driver's License, Educational Administration, Federal Laws and Regulations, Finance, Financial Procedures, Food Services, High School Diploma, Inventory Management, Investment Services, Leadership, Licensing, Logistics, Maintain Compliance, Marketing, Marketing Strategy, Merchandising, Office Equipment, Operational Strategy, Operational Support, Operations, Operations Management, Order/Customer Fulfillment, Organizational Skills, People Management, Physical Demands, Point of Sale (POS) Systems, Pricing, Promotional Programs, Purchasing/Procurement, Reconciliation, Requirements Validation/Verification, Retail, Retail Management, Retail Operations, Retail Strategy, Retirement Plan, Retirement Planning, Revenue Growth, Sales, Shipping/Receiving, Staff Training, State Laws and Regulations, Strategic Planning, Student Services, Supply Chain, Time Management, University/School Policies, Vendor/Supplier Relations, eCommerce
LOCATION
Morehead City, NC
POSTED
3 days ago
Salary: Depends on Qualifications
Location : Morehead City, NC, NC
Job Type: Full Time Staff
Job Number: 00351
Department: Finance & Administrative Services
Opening Date: 04/09/2026

Carteret Community College (Morehead City, NC) is accepting applications for an Assistant Director of Retail Services.

The Assistant Director of Retail Services provides strategic, operational, and financial leadership support for the College's retail operations, including the campus bookstore and related auxiliary services to ensure high-quality, student-centered services that support academic success and enhance the campus experience.

Salary commensurate with experience.
Interested applicants may apply online at or and should complete our application in its entirety, including professional references. A resume and cover letter are suggested but not required.

The position will remain open until filled. The first applicant review will take place on April 21, 2026.
Duties include:

  • Provide support for retail operations, including the campus bookstore, vending and future auxiliary services.
  • Work with Director of Retail Services to develop and implement short- and long-term strategies to increase revenue, improve efficiency, and enhance customer experience
  • Assist with the textbook adoption processes, ensuring timely communication and collaboration with faculty and academic departments.
  • Execute daily bookstore operations including merchandising, inventory control, purchasing, receiving, and point-of-sale systems.
  • Maintain an attractive, well-organized retail environment aligned with the college's brand and student/community needs.
  • Assist with e-commerce operations and ensure accuracy and timeliness of online order fulfillment.
  • Provide exceptional service to students, faculty, staff, alumni, and community members.
  • Collaborate with campus partners to support academic programs, student life, athletics, and special events with retail solutions and branded merchandise.
  • Assist in the development of marketing strategies to promote retail offerings, special promotions, and seasonal campaigns.
  • Assist with establishing and maintaining relationships with bookstore vendors, including publishers, wholesalers, apparel vendors, technology providers, and service partners.
  • Ensure compliance with all college policies, state and federal regulations, and industry best practices.
  • Reconcile daily sales activity and prepare accurate daily deposits in accordance with college financial procedures.
  • Train and supervise temporary staff.
  • Serve on College committees and task forces as assigned.
  • Attend required campus events including graduation, professional development, & employee meetings.
  • Perform other duties as assigned

Minimum Qualifications:

Education:
High school diploma required.
Preferred: Associate or Bachelor's degree in Business Administration, retail management, marketing, or a related field.

Knowledge and Skills:
Minimum of 3 years of progressively responsible experience in retail management, hospitality, or food service operations, or auxiliary services.
Strong organization, communication, and customer service skills.

Physical Demands:
The role requires the ability to move throughout the bookstore, stockroom, and associated retail areas on a regular basis.
Frequent standing and walking are required, along with occasional bending, stooping, reaching, and climbing short ladders or step stools.
The position may require occasional lifting, carrying, or moving merchandise, boxes, or supplies weighing up to 50 pound.
Fine motor skills are required to operate a computer, point-of-sale systems, office equipment, and to handle books, merchandise, and paperwork

Licensing Requirement: Valid driver's license

The role will require some evening and weekend hours during peak times.
Carteret Community College is an EOE/E-verify employer. Job offers are conditional upon a satisfactory background check.
Benefits available to full-time employees include:
  • The best-funded pension plan/retirement system in the nation according to Moody's Investor Service; the employee is required to contribute 6% of their monthly gross pay to this benefit; the College contributes an additional amount.
  • Twelve (12) paid holiday days each year (11, if a 10-month faculty member)
  • Twelve (12) sick days per year (10, if a 10-mont faculty member) which is cumulative indefinitely. Unused accrued sick leave can be converted to service credit for retirement
  • Staff receive fourteen (14) vacation days per year which increases as the length of service increases and accumulates year-to-year. Faculty do not receive vacation leave, rather, they have. on average, 20 scheduled, paid non-instructional days built into the academic calendar.
  • Faculty receive paid breaks throughout the academic year, including a Spring Break, Fall Break, and holiday break in December
  • 12-month employees work 1,976 hours per year, which allows for an adjusted summer schedule of 4-day work weeks.
  • Longevity pay yearly (based on length of service beginning 10 years and up)
  • Optional 401K/457 plans
  • Low-cost State Health Plan - employee only monthly premium for the Standard (70/30) Plan is based on salary band, and ranges from $35 per month to $80 per month.
  • Low-cost optional insurance such as vision and dental insurance
  • Employee Assistance Program
Temporary and adjunct/part-time employees do not receive benefits.
01

How/where did you learn about this opportunity?
02

Which one option best describes your management experience?
  • I have managed a bookstore or textbook-based retail operation
  • I have managed a retail operation with complex inventory, pricing cycles, or seasonal demand (e.. specialty retail, logistics, supply chain, or merchandising)
  • I have supervised staff in a customer-facing environment but did not oversee inventory or operations
  • I do not have retail management experience

03

Which of the following best describes your experience with daily sales reconciliation and deposits?
  • I have reconciled daily sales across multiple payment methods (cash, credit/debit, vouchers) and prepared bank deposits.
  • I have assisted with daily reconciliation or deposit preparation but was not the primary person responsible.
  • I do not have experience in this area.

04

Which best describes your experience training and supervising retail clerks or front-line staff?
  • I have hired, trained, and directly supervised staff
  • I have trained staff and provided day-to-day direction but did not complete formal evaluations
  • I have served as a lead or senior employee without direct supervisory authority
  • I do not have experience training or supervising staff

Required Question

About the Company

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CARTERET COMMUNITY COLLEGE