Assistant Director of Residential Facilities and Contracted Services

Posting Details

Position Information

Job Title Assistant Director of Residential Facilities and Contracted Services Position Number 977276 Department Housing & Residential Programs Salary $45,000 - $55,000 Remote No Job Summary

The Assistant Director for Residential Facilities and Contracted Services oversees key functions including staff supervision and training, administrative operations, housing facilities management, institutional support, and on‑call/emergency response. This role provides advanced business and operational oversight for assigned areas and reports to the Assistant Director of Housing Operations.

Essential Duties

1. Housing Facilities Operations and Institutional Support

Inventory & Asset Management

• Maintain accurate inventory records for departmental assets including furniture, technology, keys, equipment, etc.; tag and track property purchases; coordinate receipt, storage, distribution, and annual inventory/audits.

Facilities Coordination

• Initiate, monitor, and follow-up on work orders with Facilities Management; conduct building inspections to identify maintenance needs.
• Project Management - Assist in planning and budgeting small renovation projects; maintain project documentation and compliance records.

Vendor / Contract Management

• Manage departmental processes, programs, and contracts for areas including laundry, custodial, pest control, elevator, and waste services; etc. assist in RFP development, vendor selection, and renewals and any associated response/oversight including inspecting vendor work regularly; documenting deficiencies and enforcing corrective actions.

Quality Control & Compliance

• Ensure services and projects meet contract specifications, university standards, and regulatory requirements; participate in safety inspections and emergency planning. Make recommendations for improved student experience, including planning and execution to transition to in-house services as applicable.

2. Supervision and Training

• Recruit, train, directly supervise, and evaluate full-time, seasonal, and student staff as applicable.
• Conduct one-on-one meetings and contribute to and monitor the professional development of direct supervisees and indirect staff as assigned.
• Provide training and indirect supervision and support to Residence Life and other department staff/programs.

3. Administration

• Provide administrative over-site for area functions including but not limited to project management, budget and operations management, contracts, staff training, development and leadership, housing facilities, departmental technology and contracts.
• Assess and report on the effectiveness of area initiatives as well as external comparative data/trend analysis, to achieve continuous improvement and meet operational and performance goals.
• Communicate effectively with internal and external stakeholders.

4. On-Call/Emergency Response

• Serve as a member of the Housing Administrative Leadership On-Call Team throughout the academic year, university breaks, and summer for a residential population of over 2000 students.
• Be available to a call-to-duty status to assist with residence hall and campus emergencies.
• Support professional staff in responding to crises and providing follow-up.

Note: All staff members are part of the broader Office of Housing & Residential Programs team. During vacancies, employees may be asked to temporarily assume additional duties or assist in other roles to support departmental needs. The department will work to fill open positions as quickly as possible so staff can return to their primary responsibilities.

Knowledge, Skills and Abilities

• Facilities and Operations Management: Comprehensive knowledge of property management, procurement processes, building systems, compliance codes, and residential environments.
• Administrative and Financial Expertise: Familiarity with university policies and procedures; demonstrated ability in budgeting, financial administration, and employee supervision, selection, and training.
• Technology and Systems Proficiency: Ability to leverage technology for efficient workflows; understanding of database logic, systems integration, and related applications.
• Communication and Interpersonal Skills: Strong oral and written communication skills; ability to establish and maintain effective working relationships with students, parents, vendors, and campus partners.
• Analytical and Problem-Solving Ability: Skilled in evaluating issues, determining appropriate solutions, and responding effectively in urgent or emergency situations.
• Project and Team Management: Proven ability to manage multiple projects, maintain detailed records, negotiate effectively, and coordinate complex administrative processes.
• Flexibility and Collaboration: Demonstrated experience working as part of a team; strong organizational skills; ability to work flexible hours as required.

Minimum Qualifications

• Bachelor's degree in Business Administration, Facilities Management, Public Administration, or a related field; equivalent experience may be considered.
• At least five years of progressively responsible leadership experience, including full-time supervision, staff training and development, budgeting, customer service, facilities/property management, contract administration, or project coordination.
• Proficiency with inventory management systems, work‑order platforms, and Microsoft Office, including Excel.

Preferred Qualifications

• Master's degree in Business Administration, Facilities Management, Public Administration, or a related field.
• Professional certification (e.g. CFM, CEFP, CPM).
• Experience working in a college or university environment, i.e. residential life, custodial operations, university Business Operations, Human Resources or related area is strongly preferred.

Physical Requirements EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.

Posting Detail Information

Posting Number S1139P Open Date 06/25/2026 Close Date Desired Start Date 07/16/2026 Review Start Date Open Until Filled Yes Special Instructions to Applicants Required Number of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Chronicles of Higher Ed

• HigherEdJobs

• Inside Higher Ed

• ASU Employment Website

• Texas Workforce Commission

• Employee Referral / Word of Mouth

• Other

• • You have a week where all of the following must happen: • Daily cleaning must continue with no service failures. • A fixed-deadline deep clean must stay on schedule. • A high-volume room turnover must be completed within a short window. • A vendor project (ex: mattress or flooring work) is scheduled and affects room access. Rank these four priorities (1-4) for how you would manage them that week and briefly explain why. Then describe one thing you would do to prevent quality from dropping while deadlines increase.

(Open Ended Question)

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• List of References

Optional Documents

• Other