Assistant Director of Marketing, Community Relations, & Sales

Position Details

Position Information

• Job Title: Assistant Director of Marketing
• Department: Athletic Marketing
• Job Code: A21318
• Job Category: Full Time Staff
• Terms and Hours: Full Time Exempt
• Salary Range: Starting Salary $44,400 commensurate with experience

Job Summary The Assistant Director of Marketing supports the Assistant Athletics Director Marketing & Fan Engagement and the Assistant Athletic Director Ticket Sales & Operations with the development and execution of strategic marketing plans and group ticket sales that support community relations and promotional efforts for the University of Portland Athletics Division.

This position provides key duties in assisting with hands-on group sales efforts for mens and womens basketball, creation and coordination of online & print communications, oversight of in-game marketing, and building student, alumni, and community engagement. This position reports to the Assistant Athletic Director Marketing and Fan Engagement.

Core Duties

• Collaborate with the Assistant Athletic Director Ticket Sales & Operations to manage group ticket sales efforts for all mens and womens basketball home games. Duties include generating ticket leads, building relationships with local sports leagues and community groups, building experience packages, and delivering a premium game experience for all groups.
• Build and foster community relationships and outreach in Portland Metro and Southwest Washington areas.
• Collaborate with the Assistant Athletics Director Marketing & Fan Engagement in the development and execution of Athletics marketing strategies and programming that incorporate targeted media channels (i.e., digital and print) to meet departmental goals and objectives.
• Manage in-game marketing responsibilities for assigned sports.
• Design and drive the distribution of e-marketing materials and communications that provide effective messaging and brand alignment. Materials include but are not limited to schedule cards, posters, PACmail, e-marketing, digital marketing, social media, and flyers.
• Serve as a key Athletics representative at various events to ensure questions are answered and enhance the overall fan experience.
• Build and maintain relationships with season ticket holders, alumni, community partners, and prospective customers, providing exceptional customer service via phone, email, online, and in-person communication methods.
• Develop, recruit, and manage "Purple Pride" student fan group and Pilot Kids Club.
• Oversee group expenditures to ensure budgets are maintained.
• Assist in managing and scheduling a team of student employees.
• Supervisory responsibilities include hiring processes, setting of expectations, training, and professional development, performance management and evaluations, and disciplinary processes including termination of employment.
• Assist with coordination of Athletics programs and event logistics as needed.
• May be required to drive student athletes and other personnel to practice, games, or other functions to support Athletic Department.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this positions purview and responsibility.

Education & Experience

• Required: Bachelors degree.
• Required: One year of relevant professional experience in marketing or fan experience.
• Preferred: Prior experience in sports or athletics related marketing. Or a combination of equivalent education and/or experience.

Certifications & Licenses

• Required: Drivers License.

Knowledge, Skills & Abilities

• Ability to learn and support the mission of the University of Portland and the Universitys Athletics Department.
• Ability to consistently handle and follow through with multiple projects and assignments and meet deadlines.
• Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, and process improvements.
• Strong organizational and time management skills, excellent attention to detail and accuracy.
• Strong critical thinking, problem-solving, decision-making, and judgment skills.
• Ability to work effectively independently as well as in a team setting; ability to effectively receive supervisory direction.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Competence with and commitment to inclusive excellence with the ability to be an effective partner with diverse students, faculty, and staff.
• Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.
• Effective ability to use and learn computers, technology, software, and applications at the level of sophistication required for the duties of the position, including without limitation Microsoft Office (Outlook, Word, Excel, PowerPoint), the internet, marketing and social media, and data analysis related applications.
• All University of Portland positions require the ability to quickly learn and use new technologies, software, and applications in depth and at the level of proficiency required for duties of the position.
• In most situations, the necessity of learning, using, and supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Physical Requirements

• Frequently sit, perform desk-based computer tasks, use fine manipulation and grasp, use a telephone, write by hand, sort and file paperwork.
• Occasionally stand and walk, twist, lift, carry, push and pull objects that weigh up to 25 pounds.
• Frequently ability to attend events and activities on or off campus.
• Frequently ability to interact and communicate with members of the University and others as necessary.
• Frequently ability to work early mornings, evenings, nights, weekends, and/or holidays as necessary, in addition to regular work during Universitys business hours of 8:30 a.m. to 4:30 p.m.
• As necessary, ability to travel to events by car or air.

Working Conditions

• Hours of employment will require working flexible and/or longer hours, including early mornings, evenings, nights, weekends, and/or holidays when necessitated by projects.
• Work-related stress: there may be stress from work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters.
• Travel may require travel to events by car or air.

Work Standards

• Respect for the Universitys mission and Catholic identity: Demonstrates commitment to learning, respecting, and contributing to the mission of the University, a Catholic and Congregation of Holy Cross institution. The Universitys mission statement states in relevant part: "we pursue teaching and learning, faith and formation, service and leadership in the classroom, residence halls, and the world." The Universitys Statement of Inclusion states in relevant part: "Our belief in the inherent dignity of each person is founded upon the social teaching of the Catholic Church. At the center of that teaching is the fundamental mandate that every person, regardless of race, color, religion, gender, sexual orientation, social or economic class, age, or disability, shall be treated with respect and dignity." The full Mission Statement is at www.up.edu/about/mission. The full Statement of Inclusion is at www.up.edu/disclosures/inclusion.
• Promote culture of safety: Demonstrates commitment to personal responsibility and value for safety, communicates safety concerns, uses and promotes safe behaviors based on training and lessons learned.
• Compliance with laws, policies, and procedures: Subject to and expected to comply with all applicable laws as well as University departmental and other applicable policies and procedures, including but not limited to the personnel, business, and/or other policies of the University, NCAA, and WCC or other applicable organizations.
• Promotion of integrity and reputation: All Athletics Department positions share responsibility for promoting and maintaining the integrity and reputation of the University of Portland and its intercollegiate athletics program. In fulfilling the responsibilities of this position, the person hired is required to comply with both the letter and spirit of all University policies and procedures, laws, NCAA, and WCC rules and regulations.
• Compliance with driving related laws and requirements: When conducting university business while driving, must comply with the Oregon Vehicle Code and University of Portland driving requirements.
• Interpersonal skills: Demonstrates the ability to work professionally with all University of Portland community members, external organizations, and any other person or organization an employee interacts with related to his or her University position.

Benefits

• Medical and dental insurance.
• Life insurance.
• Sick time and vacation time consistent with University policies.
• Long-term disability insurance.
• Flexible spending account benefits.
• Tuition remission benefits (generally starting after 90 days of employment).
• Retirement contributions (generally starting after 2 years of employment).
• Eligibility for the Universitys home purchase assistance program consistent with program requirements.
• Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.

Posting Detail Information

• Posting Number: S347-2023
• Number of Vacancies: Not Specified
• Estimated Start Date: Not Specified
• Open Date: Not Specified
• Close Date: Open Until Filled

No Special Instructions

Summary

Required Documents

• Resume
• Cover Letter

Optional Documents

• Supplemental Questions (Required fields are indicated with an asterisk *)