Position Summary

Key Responsibilities

• Oversee the administration of employee benefit programs, including health, dental, vision, retirement, FSA/HSA, and wellness programs
• Provide leadership and guidance on employee benefits inquiries, ensuring timely and supportive responses to employees and managers
• Manage annual benefits enrollment and coordinate communication and education initiatives to support informed employee decisions
• Monitor benefit plan utilization, compliance requirements, and vendor performance

• Oversee the administration of employee leave programs, including FMLA, Paid Family Leave, disability, workers' compensation coordination, and other protected leaves
• Ensure compliance with federal, state, and organizational policies related to employee leave
• Partner with HR staff and leadership to support effective return-to-work planning and employee accommodations when appropriate
• Implement and optimize leave management systems and processes

• Support the implementation, integration, and continuous improvement of HRIS systems and HR technology platforms
• Collaborate with HR, Payroll, Finance, and IT teams to improve data accuracy, reporting capabilities, and HR workflows
• Assist in identifying opportunities to automate manual HR processes and improve operational efficiency
• Support development of HR analytics and reporting related to workforce trends, benefits utilization, and HR operations

• Assist HR leadership in managing HR programs, policies, and initiatives
• Provide guidance and support to HR staff on benefits, leave administration, and HR systems
• Help ensure HR policies and practices comply with applicable employment laws and regulatory requirements
• Participate in HR planning and continuous improvement initiatives
• Provide direct support to the Director of Human Resources in managing employee relations matters, including responding to employee concerns, facilitating conflict resolution, and promoting a positive workplace environment
• Assist in conducting thorough, timely, and objective investigations, ensuring compliance with organizational policies and applicable employment laws, and supporting appropriate follow-up actions

Qualifications

• Bachelor's degree in human resources, business administration, or a related field required
• Minimum of 5 years of HR supervisory experience, with demonstrated experience in benefits administration and HR operations
• Experience with HRIS implementation or system integration
• Knowledge of leave management programs, including FMLA, Paid Family Leave, and disability programs
• Experience in healthcare, human services, or nonprofit organizations preferred