The Assistant Director of Food Quality oversees daily food standards across Back of House operations, ensuring every product meets taste, appearance, accuracy, and freshness standards.
They partner with BOH leaders to coach, correct, and reinforce quality behaviors in real time while supporting long-term improvements.
Key responsibilities include conducting quality checks, ensuring SOP adherence, training team members, and addressing quality issues immediately.
The role involves supporting food quality metrics like scores and audit readiness, fostering a culture of excellence, and maintaining clear communication with FOH leaders.
Performance is measured by quality scores (target 96%+), accuracy, and consistency, with regular walks, reviews, and training to sustain high standards.
Ideal candidates are detail-oriented, calm, communicative leaders committed to delivering a top-tier guest experience and upholding brand trust.