Assistant Director of Financial Aid

Denison University seeks an Assistant Director of Financial Aid. Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid performs a variety of functions related to federal, state, and institutional financial aid programs, including awarding, monitoring, and reporting. Provide excellent customer service and counseling to prospective and current Denison students. Serve as a liaison for the Office of Financial Aid to the Denison community. Advance the goals of the Division of Enrollment Management in support of the strategic plan of the university.

Essential Job Functions:

• Determine student eligibility for financial aid programs, ensuring compliance with federal and state regulations and institutional guidelines.

• Ensure accurate and timely processing of financial aid.

• Analyze and monitor aid data and financial documents to verify eligibility.

• Manage counseling and awarding caseload.

• Counsel students and parents about the financial aid process; eligibility, verification, awards, costs, debt management, and financial literacy.

• Work collaboratively with staff and faculty members to execute and improve financial aid services for students and the campus community.

• Prepare and give presentations regarding financial aid for campus and high school groups.

• Represent the University in a professional manner.

• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree is required, as is professional experience working in college financial aid or another closely related field.

• Must have a current, valid driver’s license and must be insurable under Denison’s liability insurance policy. 

Preferred Qualifications:

• Knowledge of the basic principles of federal financial aid programs and the financial aid process, including the FAFSA, student eligibility, verification, and satisfactory academic progress.

• Ability to effectively present and respond to questions and requests from managers, colleagues, students, families, and the public as a financial aid representative.

• Demonstrated ability to use technology fluently for the administration and reporting of financial aid.

• Strong presentation, written, and verbal communication skills; outstanding listener with strong relational skills.

• Innovative problem solver with the ability to work across teams positively and effectively to foster shared responsibility and accountability with a demonstrated history of building strong, positive relationships.

• Integrity and excellent judgment; demonstrated ability to work collaboratively and collegially, yet independently, with internal and external constituencies.

• Exceptional work ethic with excellent organizational prioritization and ability to manage multiple tasks simultaneously with highest standards for accuracy.

• Ability to infuse daily work with levity and balance, and able to achieve and celebrate success.

• Clear appreciation for and understanding of the value of higher education.

• Ability and commitment to maintain the highest degree of confidentiality.

Preferred Qualifications:

• Two or more years of experience in college financial aid, preferably at a private institution

• Experience working with College Board’s CSS Profile, IDOC, and PowerFAIDS, and experience using Institutional Methodology (IM).

• Demonstrated professional experience at an institution of higher education supporting a student enrollment-related function.

Salary:

$60,000 - $65,000