Assistant Director of Finance

About the role

The Assistant Director of Finance plays a critical leadership role within the Finance & Accounting department, supporting the Director of Finance in the overall management of the property's financial operations. This position is responsible for ensuring the integrity of daily financial reporting, overseeing accounting staff, and maintaining compliance across all revenue systems. The Assistant Director of Finance serves as a key liaison between the Finance department, Front Office, Food & Beverage, Events, and Sales teams to ensure accurate billing, timely reconciliation, and sound financial controls. 

What you'll do

Financial Reporting & Income Journal Reconciliation

• Reconcile daily Income Journals, ensuring all revenue postings from all departments are accurate, balanced, and properly categorized.

• Review and verify room revenue, food & beverage revenue, ancillary charges, and other income sources against system-generated reports.

• Investigate and resolve any variances, discrepancies, or errors identified during the daily reconciliation process.

• Prepare and distribute daily revenue reports to senior management and department heads.

• Ensure compliance with internal controls, accounting standards, and property financial policies.

PMS & POS System Management

• Serve as a primary point of contact for the Property Management System (PMS) and Point-of-Sale (POS) system from an accounting and financial integrity standpoint.

• Investigate and resolve system discrepancies between the PMS and POS, including rate variances, posting errors, and voided transactions.

• Manage and resolve chargeback disputes, working with the Front Office, Revenue Management, and payment processors to gather documentation and submit timely responses.

• Monitor and audit PMS and POS interfaces to ensure proper data flow and financial accuracy.

• Collaborate with IT and system vendors on upgrades, issues, and troubleshooting related to financial data integrity.

Staff Supervision & Development

• Directly oversee the Staff Accountant(s), providing guidance, training, performance evaluations, and daily direction.

• Assign and review work assignments, ensuring accuracy, timeliness, and adherence to accounting procedures.

• Foster a team environment that encourages professional growth, accountability, and continuous process improvement.

• Assist in the recruitment, onboarding, and training of finance department staff.

• Step in to perform Staff Accountant duties as needed during periods of high volume or staff absence.

Accounts Receivable Management

• Oversee all aspects of the Accounts Receivable (AR) process, including posting payments, monitoring aging reports, and following up on outstanding balances.

• Establish and maintain direct billing accounts, ensuring proper credit approvals and account setup in compliance with property credit policies.

• Communicate with clients, corporate accounts, and travel agencies regarding outstanding invoices, payment terms, and remittances.

• Prepare monthly AR aging reports and present findings to the Director of Finance.

• Initiate collection efforts for delinquent accounts in accordance with established procedures.

Group & Event Billing

• Coordinate with the Events and Sales teams to ensure all group room blocks, catering, and event charges are accurately captured and posted.

• Generate and review invoices for departing groups, ensuring all contracted charges, attrition fees, and ancillary items are billed correctly.

• Conduct pre-departure billing reviews with Event Managers and Group Sales contacts to confirm accuracy prior to invoice distribution.

• Manage the resolution of billing disputes from group clients, providing documentation and working toward timely resolution.

• Maintain organized group billing files and ensure all invoices are distributed and filed within established timelines.

Qualifications

Education

• Bachelor’s degree in accounting, Finance, Hospitality Management, or a related field required.

Experience

• Minimum of 3-5 years of progressive accounting or finance experience, preferably within the hospitality industry (hotel, resort, or full-service property).

• Prior supervisory or management experience is strongly preferred.

• Hands-on experience with hotel Property Management Systems (PMS) such as Opera, StayNTouch, Pep, Fosse, or similar platforms required.

• Experience with POS systems (e.g., Micros, Toast, Simphony) and reconciliation processes required.

• Demonstrated experience managing Accounts Receivable and group/event billing.

Skills & Competencies

• Strong analytical and problem-solving skills with high attention to detail.

• Proficiency in Microsoft Office Suite, particularly Excel; experience with accounting software (e.g., M3, Sage, Oracle) preferred.

• Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.

• Strong written and verbal communication skills, with the ability to interact professionally with guests, clients, and internal departments.

• Demonstrated integrity and ability to maintain confidentiality of financial information.

• Ability to work flexible hours, including weekends and holidays, as required by business needs.