Assistant Director of Facilities - University Flats (Student Living)

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This position plays a crucial role in the management and operation of buildings and services. This person typically involves assisting the Area Director in overseeing the daily operations, coordinating staff, and ensuring the smooth

functioning of all facility-related activities. The role requires a blend of technical knowledge and leadership skills to effectively direct maintenance staff, manage contractors, and oversee projects ranging from routine maintenance to

capital improvements. The goal is to maintain the facilities in optimal condition, aligning with Greystar''s and University of Kentucky''s missions and objectives.

JOB DESCRIPTION

Essential Responsibilities:

1. Recruit, hire, train, and supervise a team of Lead Maintenance Technicians, Maintenance Technicians, and Maintenance Assistants.

2. Schedule and manage maintenance of buildings located within one's area.

3. Verify facilities are well-maintained, safe, and conducive to student living and learning.

4. Ensure safety and compliance with regulations.

5. Handle long-range planning to support future needs and growth.

6. Coordinate preventive maintenance, repairs, and upgrades to enhance the overall housing experience.

7. Manage budgets and contracts.

8. Diagnose and perform hands-on repair/maintenance of the following: major appliances, HVAC, intermediate plumbing and electricity, sheet rock, carpentry, pest control, roof and gutter repairs, wallpaper/painting, landscaping, and any other type of repair work or grounds keeping work needed in their area.

9. Organize, prioritize, and ensure all service requests and repairs are made correctly and completed in a timely manner.

10. Make-ready vacant units in a timely manner that may include but is not limited to painting, carpet replacement/ cleaning, etc.

11. Provide swift and effective emergency response during crises such as floods, storms, fires, etc. while prioritizing the safety and well-being of residents and staff.

12. Adhere to company's Loss and Prevention program.

13. Maintain proper purchase order system, competitive bid procedures, maintenance request log, and service repairs.

14. Handle maintenance calls after hours, to serve as part of the on-call rotation for that area.

15. Maintain positive customer relations in regards to parents, students, staff, and outside vendors.

16. Leverage various software systems, including but not limited to OpsTech, Leonardo247, Lenel, KeyTrak, Zoom, Foresight, Entrata, and StarRez.

17. Perform other duties as assigned or as necessary.

Organizational Responsibilities:

• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Identify areas for improvement and offers suggestions to improve efficiency and productivity.
• Keep abreast of current changes in facilities and operations management, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Working Conditions:

• Onsite at properties.

Physical Demands:

• Incumbents are required to stand, walk, and/or sit for extended periods of time with moderate climbing, balancing, stooping, kneeling, crouching, and reaching. • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds independently and one hundred (100) pounds with assistance. • Ascend and descend multiple flights of stairs, especially in cases of emergencies.
• Occasional longer than standard work hours due to high demand for events on certain days, holidays, and weekends to address urgent needs.
• Rate travel may be required to attend business meetings, training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Knowledge, Skills, Abilities:

• Ability to lead and supervise full- and part-time employees and may be required to hold various certifications (i.e., EPA 608, HVAC) and licenses.
• Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and clients via presentations, data files, and training classes.
• Proficiency in Microsoft Office Suite, property management software (i.e., Yardi, One Site), and database management programs in order to complete required reports and communication materials.
• Must be proactive, self-directed, highly motivated, and possess skills in time management in order to manage multiple projects simultaneously.
• Demonstrated ability in negotiating contracts, evaluating and selecting vendors, managing budgets and performing mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
• High school diploma or equivalent and a minimum of five year

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.