Assistant Director of Case Management

Workforce 1

Staten Island, New York

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JOB DETAILS

SALARY

$38.46–$39.42 Per Hour

JOB TYPE

Full-time

SKILLS

Administrative Skills, Career Counseling, Case Management, Community Providers, Community Support, Community and Social Services, Corps Area Signal Centre (CASC), Data Management, Data Quality, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Nonprofit, Operational Support, Operations, Organizational Skills, People Management, Problem Solving Skills, Project/Program Management, Quality Assurance, Quality Management, Risk, Social Work, Staff Training, Training Tools

LOCATION

Staten Island, New York

POSTED

4 days ago

Company Overview:

The Staten Island Workforce1 Career Center is partnering with Community Agency for Senior Citizens (CASC) to find qualified candidates for an Assistant Director of Case Management in Staten Island, New York. Community Agency for Senior Citizens (CASC) is a nonprofit organization dedicated to helping Staten Islanders age 60 and older live as independently as possible in their communities. CASC works collaboratively with older adults, honoring their independence, life experiences, and the importance of family, friends, and community support.

Position Overview:

The Assistant Director of Case Management supports the Program Director in overseeing the daily operations and quality of the Case Management Program. This role provides leadership, supervision, staff training, quality assurance, and operational support to help ensure high-quality services for older adults. The Assistant Director collaborates with community partners, oversees program data and workflow, and supports compliance with NYC Aging standards.

This position is located in Staten Island, NY.

Key Responsibilities:

Assist the Program Director with quality improvement activities, reporting, and program oversight.
Conduct supervisory reviews and quality assurance activities.
Assign client cases and monitor workflow and caseload distribution.
Supervise the Intake Coordinator, student interns, and assigned staff.
Develop and implement staff training tools and identify training opportunities.
Oversee the STARS data management system and monitor data accuracy.
Collaborate with community service providers and support high-risk client needs.
Provide program coverage during the Program Director's absence and assist with hiring, orientation, and staff training.

Requirements:

Master in Social Work or Master of Science degree required.
Must have 2 or more years of supervisory and administrative experience.
Experience providing direct services to the senior population. preferred
Must have SIFI certification or the ability to obtain certification upon hire.
Proficiency in Microsoft Word, Excel, and Outlook; knowledge of the NYC Aging VIVE database is a plus.
Strong assessment, leadership, organizational, and problem-solving skills.
Ability to work independently, manage multiple priorities, and work under pressure.
Knowledge of community resources and the ability to work effectively with diverse populations.

Pay Range: USD $38.46 - USD $39.42 /Hr.

About the Company

Workforce 1

Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates' employment prospects.

Our approach gets results. In 2010, we placed New Yorkers in over 31,000 jobs all over the City. How do we do it? We develop relationships directly with businesses that are hiring, then we get a deep understanding of what they're looking for in a candidate. We use that understanding to help you connect to the right employer - and then succeed by putting your best foot forward.

INDUSTRY

All

WEBSITE

https://labor.ny.gov/career-center-locator/location.php?oid=NY7215