Assistant Director for Undergraduate Admissions

Position Details

Position Information

Position Title Assistant Director for Undergraduate Admissions Position Number S015PD Branch Enrollment Services Division Enrollment Services (DIV) Department Undergraduate Admissions Location Jackson FLSA Exempt Job Summary

The Assistant Director for Undergraduate Admissions offers mid-level support and leadership to the Office of Undergraduate Admissions, giving particular attention to: student recruitment, order fulfillment, implementation and utilization of the data system and the training and mentoring of newly hired Enrollment Counselors.

About Union University

Union University is a private, coeducational liberal arts-based university offering bachelor's, master's, and doctoral degrees. The campus is located in Jackson, Tenn., with additional campuses in Germantown, Hendersonville, and Memphis, Tenn., and enrolls about 2,700 students. Union University stands as a national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education. Union is consistently ranked among the nation's premier Christian universities and has been recognized as a top-tier institution each year since 1997 by U.S. News & World Report, which also recognized Union at a national level for undergraduate teaching excellence.

Essential Job Duties

• Maintain a comprehensive working knowledge of the university's data management system including the CRM and SIS, as well as other technology tools utilized by Undergraduate Admissions. Serve as a primary source of ongoing training of the Enrollment Counselors in the implementation and effective use of the system.
• In conjunction with the Executive Director for Undergraduate Admissions and the Assistant Vice President for Undergraduate Admissions, assist in facilitating the communication flow to prospective students, including direct mail, electronic communication, and telemarketing programs designed to meet university enrollment goals.
• In conjunction with the Executive Director for Undergraduate Admissions and the Director for Campus Visits, implement prospective student information processing, order fulfillment, and inventory control. Provide leadership support to professional and student personnel assigned to these functions.
• Participate in the hiring process, organize the training programs and maintain training manuals for new Enrollment Counselors and student workers in the Office of Undergraduate Admissions.
• Serve as an enrollment advisor and the primary contact person for prospective students through the initial admissions, financial aid, and enrollment processes. This will include the initial awarding of scholarship assistance and extensive advising on matters related to financial aid, cost, financial planning, and payment plans.
• Recruit and enroll a pre-determined number of qualified undergraduate students from a well-defined geographical area.
• Conduct on-site visits to high schools and represent Union University at career fairs, college nights and church programs.
• Provide extensive personal follow-up to prospective students and their families through ongoing email, letters and telephone calls. Personal follow-up is essential at each stage of the enrollment process.
• Plan local recruiting receptions for prospective students and their parents to meet with Union University administrators and faculty to discuss issues related to financial planning, academic interests, and the overall enrollment process.
• Coordinate the follow-up procedures necessary to obtain all enrollment forms needed to complete the application process.
• Evaluate Admission files for acceptance and admittance.
• Seek networking opportunities to build relationships that will expand Union's influence in new student markets and strengthen those in existing markets.
• Provide supervision in the Office of Undergraduate Admissions in the absence of the Executive Director for Undergraduate Admissions as needed.

Other Job Duties

• Assist with other duties as assigned by the Executive Director for Undergraduate Admissions, Director for Campus Visits, and the Vice President for Enrollment Management.

Union University is committed to strict compliance with any and all rules and regulations of the Higher Education Act (HEA), and the Family Educational Rights and Privacy Act (FERPA), and including the use of FAFSA information. An infraction (intentional or unintentional) by the employee of any rule or regulation of these acts or violation of the University's FERPA policy will result in progressive disciplinary action up to and including termination of employment.

Required Qualifications

Graduation from an accredited college or university with a Bachelor's Degree and relevant work and/or life experience that will result in demonstrated successful recruitment. Also required is a passion for Christian Higher Education; a strong personal commitment to Christ; a strong work ethic with excellent organization and interpersonal skills; a high degree of initiative and the ability to work well both independently and as a part of a team. Proficiency in the use of Microsoft Office including Word and Excel, and other office technology is required.

Preferred Qualifications

Preference will be given to applicants with a demonstrated commitment to customer service, the ability to work in a fast-paced college environment, and the ability to follow directions with minimum guidelines and supervision. Counselors will need access to reliable transportation and must have a willingness and ability to travel.

The Assistant Director is expected to represent the university in a professional and intentionally Christian manner, realizing that Enrollment Counselors are front line ambassadors for the University and that a prospective student's image of the University is many times formed by the conduct, conversation and appearance of Enrollment Counselors.

Christian Requirement

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University's Identity, Mission, Core Values, and Statement of Faith, and articulate a Christian worldview in their work and life.

Posting Detail Information

Posting Number S277P Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume

Optional Documents

• Cover Letter
• Letter of Recommendation (1)
• Other (1)
• Letter of Recommendation (2)