Assistant Director for Advising, Retention & Completion (2 Positions)

Assistant Director for Advising, Retention & Completion (2 Positions)

Salary

$74,473.00 - $82,321.00 Annually

Location

2600 N. 20th Ave. Pasco, WA 99301, WA

Job Type

Full-Time

Job Number

E-26-013

Division

Student Services

Department

Counseling & Advising

Opening Date

06/08/2026

Closing Date

6/21/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Join the CBC team and help us transform students' lives!

CBC is committed to our vision to be the educational home that transforms students lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

CBC places a high value on the ability to communicate effectively across cultures, to implement culturally responsive teaching strategies, and model intercultural empathy. Experience in serving Hispanic students is not merely a preference - it is valued at Columbia Basin College. Advanced intercultural knowledge and skills among our faculty is essential to the success of our students and our institution as a whole.

El CBC está comprometido con nuestra visión de ser el hogar educativo que transforma las vidas de los estudiantes a través de la movilización económica y social. Somos una de ocho Instituciones al Servicio de los hispanos en el estado de Washington y los estudiantes hispanos representan un poco menos de la mitad de nuestra población estudiantil. Como tal, CBC se compromete a descubrir y crear formas innovadoras para servir intencionalmente a los estudiantes hispanos, mientras que al mismo tiempo sirve a todos los demás. Nos enfocamos en la equidad en todo lo que hacemos y buscamos atraer y retener individuos que se comprometan en ayudar a todos los estudiantes a tener éxito en el logro de sus metas.

El CBC le da un enorme valor a la habilidad de comunicarse efectivamente a través de culturas, para implementar estrategias de enseñanza culturalmente responsivas, y modelar empatía intercultural. La experiencia en servir a los estudiantes hispanos no es simplemente una preferencia, sino que es algo que se valora en el Columbia Basin College. El conocimiento y las aptitudes interculturales avanzadas entre nuestros profesores son esenciales para el éxito de nuestros estudiantes y de nuestra institución en su totalidad.

Find out more about our diverse and vibrant community!

Visit Tri-Cities

Tri-Cities Chamber of Commerce

Hispanic Chamber of Commerce

Benton-Franklin Trends

Here's how you will support our mission

The Assistant Director for Advising, Retention & Completion plays a key role in strengthening college wide advising, retention, and student success efforts at Columbia Basin College. This position provides both operational leadership and strategic support for the College's comprehensive advising and Guided Pathways initiatives. Working closely with the Director for Advising, Retention & Completion, the Assistant Director helps manage advising programs, contributes to institutional student success strategies, and serves as acting leader for the department in the Director's absence. The ideal candidate brings a student-centered approach, strong leadership skills, data informed decision making, and a deep commitment to diversity, equity, and inclusion.

This position reports directly to the Director for Advising, Retention & Completion.

The salary range for this position is $74,473- $82,321.

This position is receiving applications until June 22, 2026 at 11:59 PM PST. The College will conduct initial interviews with selected candidates via Zoom and will conduct on-campus interviews with finalists.

Primary Responsibilities

• Serve as acting department leader in the Director's absence, including making operational decisions, representing the department in cross-campus meetings and initiatives, and maintaining oversight of departmental operations and resources;
• Collaborate with the Director and campus leadership on strategic planning, Guided Pathways initiatives, and institutional student success efforts;
• Oversee daily advising operations, including supervision of assigned staff, management of front desk services, coordination of new student advising and onboarding processes, and leading or supporting delivery of advising-sponsored events and programs;
• Provide supervision, coaching, evaluation, and professional development support for assigned advising and front desk personnel;
• Assist in departmental budget monitoring, fiscal processes, and resource management; maintain oversight in the Director's absence;
• Utilize advising technologies and data to track student progress, identify at-risk students, implement intervention strategies, and to support continuous improvement of advising practices, program outcomes, and equity-informed student success efforts;
• Collaborate with Enrollment Services, Instruction, and other departments to ensure seamless student pathways, transitions, and retention efforts;
• Lead or participate in college wide committees, task forces, and Guided Pathways workgroups to represent advising and student success priorities;
• Provide advising services as needed, including outreach and guidance to undecided students;
• Actively engage in diversity, equity, and inclusion initiatives and apply equity-minded advising practices to support historically underserved student populations; and
• Perform other duties as assigned.

Required Qualifications

• Bachelors degree from an institutionally accredited college or university in advising, counseling, education, or related field; and
• Three (3) years of experience in advising, preferably in a community college setting.

PREFERRED QUALIFICATIONS:

• Experience in staff supervision, advisor training and development programs; and
• Experience with program assessment.

COMPETENCIES:

Support for Diversity, Equity and Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth;

CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable;

Decision Making: Strong analytical skills and sound judgment to assess complex situations, weigh alternatives, and make strategic decisions that align with the colleges mission, values, and priorities while considering diverse perspectives and potential impacts;

Networking: Ability to cultivate and maintain relationships with colleagues, industry professionals, community stakeholders, businesses, and organizations to enhance partnerships and support the colleges mission and initiatives;

Oral & Written Communication: Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;

Organizational Skills: Strong organizational abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced setting;

Student Centered: Attention, interest, activities and efforts are centered upon the best interest of students; create and support an environment that enables learners to achieve their personal, academic, and professional goals; provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department; and

Technology Proficiency: Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position.

Terms of Employment

Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.

This is a full-time, overtime eligible, administrative staff position. The typical work hours for this position are Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening and weekend work may be required.

CBC offers excellent medical/dental insurance, life insurance, long-term disability, paid leave, retirement plans, and a variety of benefit options. Please view the "Benefits" tab for comprehensive benefits information.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

Successful candidates must meet the following requirements:

• Provide proof of lawful permanent residency or other appropriate work authorization as required by the Immigration Reform Control Act of 1986.
• Disclose any substantiated findings or any ongoing investigations related to sexual misconduct as required by RCW28B.112.080.
• Pass a criminal background check. Note: information learned during the criminal background check will not necessarily preclude employment but may be a factor in eligibility for the position.
• Verify education at the time of hire.
• Maintain an alcohol-free and drug-free workplace during employment.

Other Job Elements

The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Work Conditions

Work environment includes office and other settings as appropriate. The position operates in a fast-paced service-oriented environment with frequent interaction and competing priorities. The noise level is typical of an office environment with telephones, personal interruptions, and background noise.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, McKenzie Howard, at mlhoward@columbiabasin.edu or (509) 542-4875.

MEDICAL/DENTAL INSURANCE

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Eligibility

Permanent, seasonal and part-time employees as determined by WAC 182-12-114. Benefits also cover spouse or State-Registered Domestic Partner (SRDP), and qualifying dependents.

Effective date of coverage

First day of the month following date of employment. If the date of employment is the first working day of the month, coverage begins on that date.

Medical Plan Monthly Costs

Employees pay their portion of medical care costs through payroll deduction. The employee premium is based on the choice of plan and elected coverage for spouse or SRDP, and dependent children. *Medical plans are available by county of residence. The listed plans are available for employees who reside in Benton and Franklin counties.

2026 Employee Monthly Contribution by Family Tier

Kaiser WA Classic:

Employee Only: $141

Employee and Spouse/SRDP: $282

Employee and Child/Children: $247

Employee, Spouse/SRDP and Child/Children: $388

Kaiser WA Value:

Employee Only: $150

Employee and Spouse/SRDP: $300

Employee and Child/Children: $263

Employee, Spouse/SRDP and Child/Children: $413

Kaiser WA CDHP*(Consumer-Directed Health Plan):

Employee Only: $25

Employee and Spouse/SRDP: $50

Employee and Child/Children: $44

Employee, Spouse/SRDP and Child/Children: $69

Uniform Medical Plan (UMP) Classic, administered by Regence BlueShield:

Employee Only: $145

Employee and Spouse/SRDP: $290

Employee and Child/Children: $254

Employee, Spouse/SRDP and Child/Children: $399

UMP Select, administered by Regence BlueShield:

Employee Only: $82

Employee and Spouse/SRDP: $164

Employee and Child/Children: $144

Employee, Spouse/SRDP and Child/Children: $226

UMP CDHP* (Consumer-Directed Health Plan), administered by Regence BlueShield:

Employee Only: $57

Employee and Spouse/SRDP: $114

Employee and Child/Children: $100

Employee, Spouse/SRDP and Child/Children: $157

• Consumer-Directed Health Plans (CDHPs) are paired with a Health Savings Account (HSA).

All premium rates listed are as of January 1, 2026.

CDHPs are a type of insurance plan that has lower premiums, a higher annual deductible, and higher out-of-pocket maximum than traditional health plans. An HSA is a tax-exempt account that you and your employer, can deposit funds into on your behalf. For more information about CDHP, HSA, and traditional health plans, please visit https://www.hca.wa.gov/employee-retiree-benefits/public-employees/health-plans-health-savings-accounts-hsas.

Dental Coverage & Costs*

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Columbia Basin College provides dental coverage at no monthly premium cost to the employee.

Benefit eligible employees have a choice of dental plans, including:

Uniform Dental Plan (Group 3000)

Preferred Provider Organization (PPO)

Administered by Delta Dental of Washington

DeltaCare (Group 3100)

Managed Care Plan

Administered by Delta Dental of Washington

Willamette Dental

Managed Care Plan

Administered by Willamette Dental

• Costs for dental services provided and coverage options vary based on plan selection.

Vision Coverage & Costs

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Columbia Basin College provides vision coverage at no monthly premium cost to the employee.

Benefit eligible employees have a choice of vision plans, through MetLife Vision, Davis Vision by MetLife, or EyeMed.

• Costs for vision services provided and coverage options vary based on plan selection. Optical service frequency and hardware (glasses, contact lenses, etc.) vary depending on type of plan selected.

MEDICAL FLEX SPENDING ACCOUNT (FSA) & DEPENDENT CARE ASSISTANCE PROGRAM (DCAP)

https://www.hca.wa.gov/employee-retiree-benefits/public-employees/medical-flexible-spending-arrangement-fsa

The FSA and DCAP plans are optional plans offered by the College and the State of Washington. They are calendar year, pre-tax, spending programs you can use to set aside money for eligible expenses. Both plans are offered as payroll deductions and are administered by Navia Benefit Solutions.

The FSA allows you to use pre-tax money to pay for certain out-of-pocket medical expenses. An FSA can be used to cover qualifying expenses such as: chiropractic care, over-the-counter medicine, first-aid supplies etc. For a full list of qualifying expenses visit: Medical FSA eligible expenses (naviabenefits.com).

For 2026, FSA annual contributions can be between $120 minimum and $3,300 maximum. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employee, spouse, or IRS eligible dependents. The Dependent Care Assistance Program (DCAP) allows you to save on child or elder care expenses (e.g. babysitting, daycare, in-home care for an older dependent incapable of self-care).

LIFE INSURANCE

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Eligibility

Benefits eligible employees and spouse or SRDP, as well as dependents up to age 26.

Basic Coverage*

$35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D).

• Basic Coverage is employer provided at no cost to the employee. Life and Accidental Death & Dismemberment Insurance are administered by MetLife.

Supplemental Life and AD&D Coverage

Supplemental term life insurance coverage and/or supplemental AD&D insurance is available for employee and family at an additional cost to the employee.

LONG-TERM DISABILITY

2026 PEBB Employee Enrollment Guide(Download PDF reader)

Employer-Paid Plan*

Provides 60% of the first $400 pre-disability monthly earnings, reduced by any deductible income.

The minimum benefit is $100 per month, maximum benefit is $540 per month. Benefits begin after 90 days of disability or the period of accumulated paid leave, whichever is longer.

• Employer-Paid Coverage is employer provided at no cost to the employee.

RETIREMENT OPTIONS

Eligible employees participate in a Washington state-sponsored retirement plan through one of two administrators: the Washington State Department of Retirement Systems (DRS) or the Teachers Insurance & Annuity Association (TIAA). DRS administers the Public Employee Retirement System (PERS) and the Teachers Retirement System (TRS) plans. TIAA administers the State Board Retirement Plan (SBRP).

• Retirement plan options are determined by employee type and prior history in DRS-administered plans (PERS or TRS).

Administrative/Exempt PERS 3 or SBRP

Classified PERS 2 or 3

OPTIONAL BENEFITS (VOLUNTARY PARTICIPATION)

Program brochures and additional information available upon request.

• American Family Life Assurance Company of Columbus (AFLAC)
• Dependent Care Assistance Program (DCAP)
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• GET (Guaranteed Education Tuition) Program
• Homestreet Bank
• Liberty Mutual Auto/Home Insurance
• School Employees Credit Union (Benton & Franklin Counties)
• School Employees Credit Union of Washington
• Voluntary/Supplemental Retirement Annuities - TIAA-CREF (403b) & Deferred Comp Program (457)
• Washington State Employees Credit Union

MOVING EXPENSE REIMBURSMENT

Employees having to move to accept a position with the College may qualify for moving expense reimbursement when certain conditions are met.

REDUCED TUITION WAIVER PROGRAM

Employees can take most credit and non-credit classes at a reduced cost when space is available and certain conditions are met.

Credit classes

Permanent classified, faculty, adjunct faculty and administrative employees of CBC may take almost any credit class on a space-available basis if requirements and prerequisites have been met. The basic cost is $5.00, plus any fees associated with that class. Hourly and probationary employees are not eligible for this reduced tuition.

VACATION, SICK LEAVE, & HOLIDAYS

Vacation & Sick Leave

Classified staff, and administrative staff accrue vacation and sick leave at rates determined by their employer group. Employees represented by a bargaining unit should refer to their negotiated agreement for accrual rates.

Holidays

CBC observes the following holidays*:

New Years Day, Martin Luther King, Jr.s Birthday, Presidents Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day

• Holiday Observance and dates subject to change based on employment status, negotiated agreements, or College policy changes.

Personal Holiday

In addition to accrued vacation and college-wide holidays, classified and administrative staff may select one personal holiday each calendar year. Personal holidays are not cumulative and lapse at the end of each calendar year. A newly-hired classified staff member may not take the personal holiday during the first four months of employment.

Please Note: All information above is subject to change based on, but not limited to, employment status, legislative mandates, or College policy changes. *If an employee is transferring from another Washington State public agency or institution of higher education, benefits and leave may be transferable.

ABOUT THE TRI-CITIES AREA

About the Tri-Cities: tricityregionalchamber.com

Tri-City Development Council: TRIDEC

Tri-City Chamber of Commerce: http://www.tricityregionalchamber.com/

Tri-Cities Guide: http://tri-citiesguide.org/attractions-things-to-do.htm

Tri-Cities Visitor & Convention Bureau: http://www.visittri-cities.com/

All premium rates listed are as of January 1, 2026.

01

Please select the response from below that most closely matches your education.

• N/A
• I have a high school diploma or equivalent
• I have an Associates degree or equivalent
• I have a Bachelors degree
• I have a Masters degree or higher

02

Please select the response from below that reflects your experience in advising.

• I have no experience
• I have some but less than three (3) years of experience
• I have three (3) or more years of experience

03

Please describe your advising experience, including the setting(s) in which the work was performed, the populations served, and your primary advising responsibilities.

04

If any, describe your experience with staff supervision, advisor training and/or development programs.

05

As a Hispanic Serving Institution (HSI), Columbia Basin College is committed to seeking candidates with experience working in diverse environments, such as serving/supporting underrepresented and Hispanic communities. Please share with us how your experience aligns with this commitment.

06

To be considered for this position, applicants must include the following items in their application:

1. Cover Letter: Letter of formal application that addresses how your experience and education qualifies you to perform the assigned responsibilities.

2. Supplemental Questions: Fully respond to all supplemental questions on the application.

3. Resume/Curriculum Vitae: Detailed resume/curriculum vitae of all educational and professional experience.

All correspondence regarding your application status will be sent to the email address associated with your NeoEd account. Please make sure to check your spam folder periodically, in the case of an automated, incorrect delivery.

Did you complete all of these items in your application?

• Yes
• No

Required Question

Employer Columbia Basin College (WA)

Address 2600 N. 20th Ave.

Pasco, Washington, 99301

Phone 509-542-4875

Website http://columbiabasin.edu/jobs