Assistant Director, Counselor

Posting Details

Request to Recruit

Position Title Assistant Director, Counselor Location Boone, North Carolina Faculty Rank No Provide Rank Position Number 001741 Department Enrollment Mgt - Office of Student Financial Aid & University Scholarships - 240500

Position Summary Information

Primary Purpose

The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.

Minimum Qualifications

• A Bachelor's degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting.
• Strong customer service skills, as well as excellent oral and written communication skills, are a must.

License/Certification Required Preferred Qualifications

• Prefer at least one year of financial aid experience at the level of counselor or higher.
• Master's degree preferred, especially in a related area such as higher education administration/leadership.
• Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus.
• A highly organized individual who is able to multitask and is detail-oriented is extremely desirable.

Essential Duties and Responsibilities

The Assistant Director-Counselor advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid. Responsibilities include, but are not limited to:

• determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations;
• other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
• In carrying out the duties of this position, public speaking is often required in a variety of capacities.
• This position involves supervising permanent and/or temporary employees in one or more functional areas within the office.
• An additional requirement of this position is to review and enhance both written and visual forms of office communications.

Type of Position Full Time Position Staff/Non-Faculty Staff/Non-Faculty VISA Sponsorship? VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S. Appointment Type 1.0 Work Schedule/Hours Mon-Fri, 8:00am 5:00pm, some night and weekend work required. Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff No Suggested Salary Range Salary is competitive and commensurate with qualifications and experience. Physical Demands of Position

Typical physical demands of professional position within university office area.

Posting Details Information

Posting Date 06/10/2026 Closing Date 07/10/2026 Open Until Filled No Evaluation of Applications Begins 06/15/2026 Proposed Date of Hire 08/03/2026 Special Instructions to Applicants

Please attach the required documents:

• Cover Letter
• Resume
• List of References with Contact Information

Search Chair Name Tara Shumate Search Chair Email shumatetl@appstate.edu Quick Link https://appstate.peopleadmin.com/postings/54646 Posting Number 201501791P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter / Letter of Interest
• List of References with Contact Information

Optional Documents