Assistant Director Brown Bag

Location:

1

Mercy Retirement & Care Center

1

3431 Foothill Blvs

11

Oakland CA 94601

1

The salary for this role is is $83K—$110K DOE. We offer fantastic benefits including Medical, Vision, Dental, 401(k) with instant match, generous PTO, and much more!

Founded over 40 years ago by the senior residents of Mercy Retirement & Care Center in Oakland, we’ve been serving older adults across Alameda County ever since with fresh, healthy groceries. The need has grown as the senior population has boomed, and inflation escalated, so in 2025 we are now serving over 10,000 (very) low-income seniors - twice a month. 

The Assistant Director (AD), Brown Bag, is tasked with automating and streamlining Operations, Inventory Management and delivery of Food. The Assistant Director also oversees Development, achieving annual fundraising objectives, managing data, facilitating communication, coordinating activities, and ensuring compliance in all fund development initiatives and volunteer management within the MBBP.

Our Assistant Director:

• Oversees daily operations ensures compliance, leads staff in innovating and streamlining Operational Processes
• Ensures the implementation of efficient operational processes and procedures within External and Internal Operations, including food processing, inventory management and transportation of groceries [JR1].
• Collaborate with Internal and External Operation Managers, as well as the Volunteer Coordinator, to supervise the oversight of all groceries, which includes tracking recipients, monitoring and managing inventory, monitoring volunteer hours, and working with Development Manager to build a robust donor tracking and reporting system and processes.
• Collaborate with the Program Manager and Development Manager to finalize and execute contracts as necessary, which encompasses partner MOU’s and grant agreements that require signatures from the VP of Operations and TA Executives.
• Work alongside the Finance team to guarantee compliance and facilitate successful operational audits when required.
• Oversee and supervise the fund development office and its support staff, ensuring prompt communication and the maintenance of accurate records, files, and donor database information.
• Suggest suitable staffing levels to achieve operational and fundraising goals. Provides leadership in the recruitment of new personnel, as well as in the guidance, oversight, and professional development of all team members involved in Fund Development, Operations, and Volunteer Management.
• Facilitates or brokers consultative expertise to enhance the effectiveness of current programs, team members, and volunteers.
• Oversees and occasionally drafts grant applications and reports.
• Effectively represents the organization and its individual components by cultivating relationships with external partners and influencers, grant making foundations, major corporate and individual donors.
• Manages of Volunteer Coordinator and oversees successful volunteer effort.
• Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility and demonstrate commitment to Culture of Excellence and strategic goals. 
• Performs other duties as assigned.

What you need to succeed:

• Bachelors in business administration or related field of study is strongly preferred, or the equivalent combination of education/experience.
• A minimum of five (5) years of experience in non-profit management required, encompassing areas such as Operations, food safety or warehouse management, Grant writing or Development, and volunteer management or leadership within foundations or non-profit organizations.
• Operations management experience in a Food Bank or Food Distribution organization, or ability to demonstrate success in innovative operational processes is preferred.
• Development experience, a professional certification in fund development is preferred.
• Experience in editing, grant writing, or food operations preferred.
• Excellent verbal and written communication skills with the ability to successfully work in a multi-cultural environment.
• The ability to identify needs, develop, and manage multiple programs and systems concurrently.
• Excellent written and verbal communication abilities and collaborative work ethics.
• Ability to communicate professionally with internal and external customers/vendors, colleagues, and team members in a multi-cultural environment.
• Skilled in exhibiting adaptability, making informed decisions in high-pressure situations, and effectively prioritizing tasks and projects with flexibility and a positive attitude.
• Excellent customer service and organizational skills. 
• Possesses outstanding interpersonal abilities and demonstrates a strong capacity for teamwork.
• May be required to work on Saturdays, Sundays, as infrequently required by the needs of the business.
• Completion of a background check, and other requisite pre-screen testing (may include fingerprint, physical, and other pre-hire testing may be required.