Assistant Director AU Online, Instructional Design, Engagement and Assistance (IDEA)

• About Us

Augusta University is Georgias innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgias cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgias only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta Universitys distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

Augusta University Online (AU Online) is designed to take the university into the 21st century with advanced learning technologies for AU students. Deploying best-in-class online educational methods, techniques, and models of student support, AU On6ne is designed to support our faculty in developing leading-edge online instruction.

Focused on fostering a sense of belonging among our online students, and creating exceptionally engaging classroom experiences, our team is committed to extending the reach of AU through advanced marketing and digital technologies. Our close-knit team embraces the values of performance, innovation, and providing a personalized teaming "experience like no other" in online education.

Job Summary

The Assistant Director for Instructional Design, Engagement and Assistance (IDEA), under the supervision of the Director of Instructional Design, will support the development of innovative online courses and programs, provide personalized technical and pedagogical faculty support, manage faculty and student feedback collection and reporting, and supervise the Instructional Technology Coordinator and the Instructional Technology Specialist. They play an active role in decisions related technology within the online courses, ensuring that experiences meet the specifications of the degree program and adhere to institutional expectations for rigor, quality, and scalability.

The Assistant Director will specialize in the following two areas: managing online course technologies and faculty development. This position will be expected to do a significant amount of work within the LMS in the AUO courses to provide the support needed for delivery. The Assistant Director will have no responsibility for the oversight and functioning of the LMS.

Responsibilities

The duties include, but are not limited to:

PROVIDE PREMIUM SUPPORT FOR INSTRUCTORS:

• Consult with faculty in creative and effective best practices in online teaching.
• Communicate with faculty based on a set schedule for temporal support with encouragement to

act.

• Address faculty requests for assistance in a timely manner.
• Collect instructor feedback on courses to share with the Director.
• Recommend changes and adjustments to courses based on faculty requests for assistance via

Mojo Helpdesk.

• Maintain log of changes requested by faculty that are made to course sections and primary

shells.

• Employ a coaching stance for teaching observations and support

PRODUCE AND MANAGE FACULTY DEVELOPMENT RESOURCES AND OPP:

• Conduct needs assessments to determine faculty development needs.
• Lead the development and implementation of faculty development opportunities (both

pedagogical and technical) offered in a variety of modalities (e.g., online resources, just-

in-time learning modules, facilitate professional learning communities, and host synchronous

sessions The focus is on assisting faculty members in teaching AU Online courses.

• Collaborate with IDEA team members and university faculty to develop instructor

development resources.

• Generate detailed reports of faculty engagement within the Community for Learning and

Teaching for the Director.

• Manage the faculty recognition program.
• Implement faculty communication plan.

MANAGE FACULTY AND STUDENT FEEDBACK COLLECTION AND REPORTING:

• Manage opportunities for faculty and students to provide feedback on courses and their

AUO experience in totality.

• Report data to the Director on a regular basis.
• Make informed recommendations to the whole IDEA Team for changes and

adjustments to courses based on faculty and student feedback.

• Serve as the voice of faculty in discussions within the IDEA Team.

SUPERVISE THE INST. TECH. COORD. AND THE INST. TECH. SPEC.:

• Serve as the Approver within OneUSG for time off and other matters. Discuss with the

Director as needed.

• Provide support and coaching on time management and task prioritization.
• Establish a collaborative relationship with those in the two roles.
• Update the Director weekly on projects, workload, performance.
• Ensure all work plans, logs, etc. are accessible to the Director 24/7.
• Mentor the two teams in their job roles and professional growth.

ONGOING PROFESSIONAL GROWTH:

• Update and improve ones own knowledge, skills and attitudes pertaining to faculty

development, course data collection and usage for improved teaching and design, and

leadership.

• Present or publish scholarship related to educational technology, instructional design,

higher education, and teaching and learning.

OTHER: Perform other duties as assigned.

Required Qualifications

Masters degree from an accredited college or university in instructional design, educational technology or a related field from an accredited higher education institution with five or more years working in higher education supporting faculty and online education, along with one or more years of experience in teaching in higher education, and experience in data collection to inform continuous improvement.

Preferred Qualifications

• Experience designing asynchronous, synchronous, hybrid, instruction.
• Successful online and/or hybrid teaching experience in higher education.
• Demonstrated success working with faculty members or other instructional staff to improve teaching and learning and in their use of learning management systems.
• Experience using learning management systems, visual presentation software, online collaboration tools, and web authoring tools to create online learning environments
• Ability to apply learning-design strategies that support student outcomes
• Experience developing and facilitating professional development opportunities to faculty members.
• Direct Experience with D2L and Kaltura

Preferred Educational Qualifications

Five years of experience in educational technology, educational media, instructional systems designer a related field

Preferred Experience

• Developing and facilitating professional development opportunities to faculty members.
• Designing asynchronous courses.
• Teaching experience in higher education for five or more years
• Working successfully with faculty members and staff to improve their online teaching.
• Using learning management systems, visual presentation software, online collaboration tools, and web

authoring tools to create online learning experiences.

• Applying instructional design practices that support student outcomes.
• Managing direct reports.
• Collecting student and faculty data to inform continuous improvement.
• Assuring online courses meet SACSCOC requirements.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Knowledge of adult learning theory and how they apply to online teaching
• Best practices in the provision of faulty development.
• Basic learning analysis.
• SACSCOC requirements for online education.

SKILLS

• Uses active listening skills.
• Communicates effectively in visual, oral, graphical, and written form.
• Communicate effectively with various groups of faculty members, staff, and others.
• Solicits, accepts, and provides constructive feedback.
• Effectively use of a variety of educational technology tools (e.g., Desire2Learn, Echo360, MS

Teams, Adobe Creative Cloud, Respondus, Anthology, etc)

• Attention to details.
• Operates with a high level of organization.
• Facilitate synchronous and asynchronous online faculty development

ABILITIES

• Ability to maintain confidentiality
• Apply appropriate instructional design process to a given instructional project/problem for faculty

development and support resources.

• Evaluate course design and online teaching with quality rubrics to improve practice.
• Maintain effective interpersonal relationships with internal and external clients
• Guide faculty in creative and effective use of available campus and related technologies
• Assist faculty members with producing instructional videos.
• Author WCAG 2.0 compliant content and materials.
• Ability to work independently or in a team setting.
• Thrive in a distributed collaborative work environment.
• Manage multiple projects to ensure deadlines are met.
• Acquire new knowledge and skills as needed to create effective solutions to novel

problems

Shift/Salary/Benefits

Shift: Days/M-F (Work outside of normal business hours may be required)

Pay Band: B14

Salary: Minimum $75,300/annual

Salary to be commensurate with the qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.

Recruitment Period: 5/14/2026 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.