Assistant Director, Analytics & Insights (Hybrid) - Office of Institutional Effectiveness

Scheduled Hours

37.5

Position Summary

The Office of Institutional Effectiveness (IE) partners with academic leaders to deliver insights, guide strategy, and foster a data-informed culture that drives institutional excellence and continuous improvement. IE serves as a strategic resource for WashU's academic mission and priorities. Our work is grounded in our team values of people, excellence, impact and growth.

The Assistant Director of Analytics & Insights provides strategic and tactical support for institutional planning, assessment, and decision-making within the Office of Institutional Effectiveness, in close partnership with the Senior Director of Analytics and Insights. This position leads analytic projects, oversees the development of institutional deliverables, and ensures the accuracy, integrity, and appropriate use of institutional data. The assistant director will manage the analytic team, including setting project priorities, coaching team members, and ensure high-quality, timely analytic deliverables.

This role collaborates with academic and administrative units to help frame key institutional questions, apply appropriate analytic approaches, and deliver insights that inform strategy, accreditation, resource allocation and continuous improvement.

The Assistant Director of Analytics & Insights also contributes to advancing IE's decision support strategy and supports WashU's broader data governance effort by promoting practices that enhance data access, quality, and clarity for decision-makers. In addition, this role helps strengthen analytics capacity within the IE team through shared tools, training, and collaborative learning.

Job Description

Primary Duties & Responsibilities:

Analytics, Institutional Research, and Decision Support

• Lead analytic and institutional research projects that inform institutional priorities, including enrollment, retention, graduation outcomes, student academic experience, and institutional performance.
• Conduct statistical analyses to support strategic planning, academic program evaluation, and institutional initiatives.
• Develop and apply analytic frameworks to evaluate institutional policies, interventions, and programs.
• Apply advanced analytic methods, including predictive analytics and machine learning where appropriate, to support institutional priorities such as enrollment forecasting, student success initiatives, and program evaluation.
• Oversee production of surveys, reports, and dashboards used by senior leadership, schools, and administrative units.
• Ensure consistency and accuracy across institutional reporting.
• Support preparation of materials for executive leadership, governance bodies and external interest holders by translating findings into clear, decision-relevant insights.
• Utilize statistical and analytic tools (e.g., R, Python, SQL) and business intelligence platforms for analysis, reporting, and visualization.
• Advance reproducible analytic workflows and standardized reporting processes.

Team Leadership and Project Management

• Collaborate with the Senior Director and Associate Provost to advance IE's analytic and decision support strategy in alignment with institutional priorities.
• Supervise, mentor, and develop analytic staff, fostering a collaborative, agile, and high-performing team environment.
• Establish and uphold standards for analytic rigor, documentation, and reproducibility across the team
• Manage analytic project prioritization, timelines, and workflows to align with institutional priorities and reporting requirements.

Stakeholder Engagement and Consultation

• Partner with academic and administrative leaders to define key questions and align analytic and institutional research efforts with strategic and operational needs.
• Translate complex analyses into clear findings and actionable recommendations.
• Provide expert guidance on the interpretation, limitations, and appropriate use of institutional data.
• Maintain partnerships with peer institutions to enable sharing of peer data and sharing of best practices.

Other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off campus locations

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Master''s degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Data Analytics (5 Years)

Skills:

Business Relationship Building, Causal Inference, Data Visualization, Machine Learning (ML), Predictive Modeling, Statistical Programming, Structured Query Language (SQL)

Driver's License:

A driver''s license is not required for this position.

More About This Job

Required Qualifications:

• Master's degree in applied statistics, analytics, public health, economics, data science, or a related quantitative field or an equivalent combination of education and experience.

• Five years of relevant analytics experience.

• Experience supervising analytic staff and leading analytic projects.

• Experience producing data visualization such as dashboards and institutional reports.

• Proficiency in statistical programming (e.g., R, Python) and SQL.

• Experience building and maintaining collaborative partner relationships.

Preferred Qualifications:

• Doctorate in applied statistics, public health, economics, data science, or a related quantitative field.

• Experience in institutional research or institutional effectiveness in higher education.

• Familiarity with higher education data structures (student information systems, course and enrollment data).

• Strong quantitative, statistical and analytical skills; demonstrated ability to synthesize and transform complex data sets into user-friendly dissemination products (e.g., report, dashboards, briefs)

• Ability to cultivate relationships and work effectively with diverse set of interest holders

• Ability to translate complex findings into clear insights and recommendations for decision-makers

• Strong interpersonal skills and ability to communicate effectively with a range of audiences

• Advanced knowledge to perform statistical tests and create models

• Experience with survey & assessment tool platforms (e.g. Qualtrics)

• Experience developing scopes of work or proposals.

• Ability to handle multiple priorities in a complex organizational environment

Preferred Qualifications

Education:

Doctorate

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Accreditation Management, Applied Statistics, Communication, Detail-Oriented, Facilitation, Institutional Assessment, Institutional Effectiveness, Institutional Research, Microsoft Office, Organizing, Priority Management, Problem Solving, Process Management, Program Reviews, Python (Programming Language), Qualtrics, Quantitative Analysis, Scope Development, Sound Judgment, Statistics, Strategic Thinking, Surveys, Work Collaboratively, Working Independently, Writing

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one''s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.