Position Summary The Assistant Deli Manager supports the Deli Manager in overseeing all aspects of deli operations, ensuring high-quality food production, exceptional customer service, and adherence to company standards. This role assists in driving sales, managing team performance, controlling costs, and maintaining a clean, safe, and efficient department.Key Responsibilities Operational Execution Assist in managing daily deli operations including food preparation, merchandising, and inventory controlEnsure all products meet quality, freshness, and presentation standardsMaintain proper rotation, dating, and storage of all deli productsSupport ordering, receiving, and inventory processes to minimize shrink and out-of-stocksEnsure department cleanliness, equipment maintenance, and sanitation standards are metCustomer Service Excellence Provide outstanding customer service and ensure a welcoming environmentHandle special orders, catering requests, and customer inquiriesResolve customer concerns quickly and professionallyPromote deli offerings and drive sales through suggestive sellingTeam Leadership & Development Assist in hiring, training, scheduling, and developing deli associatesProvide coaching, feedback, and performance managementPromote teamwork, accountability, and a positive work cultureEnsure compliance with attendance and labor productivity standardsSales & Financial Performance Support achievement of department sales, margin, and labor goalsExecute merchandising plans, displays, and promotionsMonitor waste and implement cost-control measuresIdentify opportunities to grow sales and improve efficiencyFood Safety & Compliance Ensure strict adherence to food safety, sanitation, and health department regulationsMaintain proper temperature logs and food handling proceduresEnforce company policies, safety standards, and regulatory complianceQualifications High school diploma or equivalent requiredPrevious deli, food service, or grocery experience preferredSupervisory or leadership experience preferredStrong customer service and communication skillsAbility to manage multiple priorities in a fast-paced environmentFlexible schedule including nights, weekends, and holidaysPhysical Requirements Ability to stand for extended periodsFrequent lifting of up to 40 lbs; occasional heavier lifting with assistanceWork in hot and cold environments (kitchens, coolers, and freezers)Key Competencies Customer FocusFood Safety & Quality AwarenessTeam LeadershipOrganization & Time ManagementAttention to DetailProblem Solving#J-18808-Ljbffr