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Assistant Deli Department Leader

Kroger

Roanoke, Virginia

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JOB DETAILS
SKILLS
Budgeting, Cash Management, Communication Skills, Corporate Law, Customer Support/Service, Federal Laws and Regulations, Financial Reporting, Food Safety, High School Diploma, Mathematics, People Management, Preventative Maintenance, Problem Solving Skills, Profit & Loss, Regulations, Resolve Customer Issues, Retail, Retail Management, Safety Compliance, Safety Process, Safety/Work Safety, Sales, Schedule Development, Special Needs, State Laws and Regulations, Team Player, User Interface/Experience (UI/UX)
LOCATION
Roanoke, Virginia
POSTED
10 days ago
Responsibilities:
  • Promote trust and respect among associates. 
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. 
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. 
  • Assist with monitoring and control supply expenses for the department. 
  • Assist with managing cash control, sales and cash items and records for the store. 
  • Manage the scheduling of Front-end associates to provide adequate department coverage. 
  • Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. 
  • Assist with creating and execute budgets and scheduling of labor in partnership with store management. 
  • Assist in the development and implementation of department action plans to achieve desired results. 
  • Collaborate with Front-end associates and promote teamwork. 
  • Display a positive attitude. 
  • Stay current with present, future, seasonal and special ads. 
  • Adhere to all food safety regulations and guidelines. 
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. 
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. 
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. 
  • Notify management of customer or employee accidents. 
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. 
  • Adhere to all local, state and federal laws, and company guidelines. 
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation. 

Qualifications:
Minimum:
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).
  • Retail or Customer Service experience.
Desired:
  • High school diploma or equivalent.
  • Management experience.
  • Second language (speaking, reading and/or writing).

About the Company

K

Kroger