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Assistant Community Association Manager MUST have NRED Provisional lic

Turnberry Towers West Condominium A

Las Vegas, NV

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JOB DETAILS
SKILLS
Accounting, Administrative Skills, Architectural Services, Board Meeting, Budgeting, Check Processing, Collection Agency, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, High School Diploma, Maintenance Services, Manage Agenda, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Order Supplies, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Problem Solving Skills, Purchasing/Procurement, Real Estate, Request for Proposals (RFP), Staff Training, Time Management, VMS Operating System, Vision Plan, Writing Skills
LOCATION
Las Vegas, NV
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 
POSITION SUMMARY:  Assist the Executive Manager in the day-to-day operation and administration of the property, performing related administrative and customer service functions. 


ESSENTIAL TASKS:
  • Oversee the day-to-day operations of the community through heavy interface with engineering staff, security team, housekeepers, and the accountant.
  • Regularly inspect common areas, informing appropriate parties when items are found that need repair or replacement; create work orders; follow up to ensure that work is completed.
  • Responsible for administering, updating, and training staff and resident users on BuildingLink portal, including approval of amenity reservations.
  •  Responsible for administering the Secure Perfect fob access system; program fobs.
  • Assist residents in reserving amenities; ensure reservation paperwork is completed and fees are collected.
  • Assist the Executive Manager with Requests for Proposals for purchases and services.
  • Heavy customer service interface with residents on the telephone and in person. 
  • Oversee the architectural approval process for residents undertaking projects in their residences.
  •  Maintain and update parking space and storage locker assignments.
  • Enforce violation policy; send violation letters in accordance with the governing documents and the Collection and Violation Policy.
  • Assist the Executive Manager in the preparation of agendas and board materials for board meetings.
  • Conduct move-out inspections for tenants; process check requests for return of security deposit.
  • Attend board meetings; interface with the Board of Directors; take notes; write draft minutes.
  • Process deposits and process deposit refunds in cooperation with the accountant. 
  •  In consultation with the Executive Manager and the accountant, send past due accounts to the collection agency and serve as management liaison with the collection agencies.
  • Process service requests from owners and route to engineering personnel for prompt response; conduct service follow-up with residents to ensure service was provided fully and appropriately.
  •  Order supplies and other items within established budgetary parameters.
  • Provide support for special events and other community-related functions.
  •  Perform other tasks and projects as assigned by the Executive Manager.
QUALIFICATIONS:


  • Three to five years of operations and administrative experience.   
  • High School graduate; some college desirable.
  • Must hold a Provisional Community Management Certificate from the Nevada Division of Real Estate.
  • Proficient in Microsoft Word, Excel, and Outlook.  
  • Ability to become quickly proficient at various software programs, including VMS and BuildingLink.
  • Ability to apply principles of logical thinking to a variety of practical situations and accurately address and solve issues that arise.
  • Self-starter with ability to work independently and exercise excellent judgment.
  • Must possess excellent organizational and time management skills; must be able to effectively multitask.
  • Must possess top-notch customer service skills.
  • Must have a friendly and outgoing personality.
  • Must possess excellent verbal and written communication skills; must speak clearly.
  • Must be able to work at a rapid pace while maintaining attention to detail.
  • Must be dependable and flexible.
  • Must exhibit enthusiasm for the job and for the property.
  • Must be willing to work nights and weekends when asked to do so. 


About the Company

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Turnberry Towers West Condominium A