Assistant - Campus Connection/Shift Lead

UTAH VALLEY UNIVERSITY

OREM, UT

Apply

JOB DETAILS

SALARY

$15.30–$18.26 Per Hour

SKILLS

Accounting, Adobe Creative Suite, CPU (Central Processing Unit), Communication Skills, Community Support, Customer Relations, Customer Support/Service, English Language, Establish Priorities, Family Educational Rights and Privacy Act (FERPA), Internet Research, Internet Technology, Leadership, Mail Services, Microsoft Excel, Microsoft Office, Online Marketing, Operations, Operations Planning, Organizational Skills, Problem Solving Skills, Regulations, Research Skills, Retail, Sales, Schedule Development, Service Delivery, Staff Training, Student Services, Team Lead/Manager, Team Player, Training/Teaching, USPS (United States Post Office), Website Management

LOCATION

OREM, UT

POSTED

1 day ago

**Assistant - Campus Connection/Shift Lead** **Salary:** $15.30 - $18.26 Hourly **Job Type:** Part-Time Staff **Job Number:** FY2606149 **Closing:** 7/9/2026 11:59 PM Mountain **Location:** Main Campus - Orem **Division:** VP Student Affairs **Position Announcement** Join the Campus Connection team and play a key role in delivering essential services that support the UVU community every day. The Supervisor/Shift Lead provides hands-on leadership during daily operations, ensuring a smooth, efficient, and customer-focused experience across multiple service areas. This is an excellent opportunity for someone who enjoys leading a team, solving problems in real time, and contributing to a fast-paced, service-driven environment. **What You'll Do:** • Lead and support student staff during assigned shifts. • Ensure consistent, high-quality customer service across all service areas. • Assist with ID card services, postal operations (CPU), and customer inquiries. • Support front-of-house operations, including ticket sales and event check-in/scanning. • Help manage lost and found and temporary signage placement. • Reinforce policies, procedures, and staff training. **What We're Looking For:** • Strong communication and leadership skills. • Ability to stay organized and prioritize in a busy environment. • A proactive, problem-solving mindset. • Dependable and detail-oriented approach to work. • Commitment to providing excellent customer service. **Why Work at Campus Connection?** • Campus Connection is a central hub for student services at UVU. In this role, you'll gain valuable leadership experience, develop operational skills, and be part of a collaborative team that directly impacts the student experience. **Schedule:** • Flexible scheduling based on operational needs, including evenings and occasional weekends. **Summary of Responsibilities** • Provide quality customer service to students, staff, faculty, and community members using the services of UVU. Sell UTA transit passes and tickets. Accept, organize, pick up, and maintain the campus lost-and-found. Take deposits for the UVU GreenBucks accounts and balance the cash drawer daily. Generate ID Cards for students, staff, and faculty. Provide clients with information about the University's programs and services. Provide information and locations for campus events. Research information on the Student Information System. • Postal Clerk: Provide quality customer service to students, staff, faculty, and community members using the UVU Contract Postal Unit Services. Balance cash drawers and complete shift deposits. • Supervise and Train Student Employees under the direction of the Manager and Assistant Manager according to USPS and UVU regulations and policies pertaining to the Contract Postal Unit and Campus Connection services. This includes assisting with creating the staff schedule. • Assist with updating website information and marketing Campus Connection/UVU CPU. Perform other duties as assigned. **Qualifications / Licenses / Certifications** • High school dipl oma or equivalent. • Customer service experience. • Ability to lead and guide others. **Preferred Qualifications:** • Supervisory or training experience. • Experience in retail, ticketing, postal services, or similar operations. **Knowledge / Skills / Abilities** **Knowledge** • Knowledge of USPS regulations, policies, procedures, and services. • Knowledge of MS Office. • Knowledge of General Accounting Principles and practices. • Knowledge about FERPA regulations. • Knowledge of Adobe Creative Suite. **Skills** • Skills with MS Office, especially Excel. • Skill with accounting. **Abilities** • Must be able to count American money accurately. • Must be able to research using the internet. • Ability to clearly give verbal and written instructions in English. **EEO Statement:** UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law. **To apply, please visit https://apptrkr.com/7269455** jeid-26cdd27f130e2d488a362c9f0043fa20 Copyright ©2025 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/

About the Company

UTAH VALLEY UNIVERSITY

Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Education

FOUNDED

1941

WEBSITE

http://www.uvu.edu/