Accounts Payable, Administrative Skills, Analysis Skills, Business Operations, Centralized Operations/Management, Chargebacks, Communication Skills, Contact Management, Continuous Improvement, Corporate Policies, Cross-Functional, Data Analysis, Distribution Services, Establish Priorities, Finance, Keyboards, Leadership, Multitasking, Office Equipment, Operational Communications, Pricing, Problem Solving Skills, Product Strategy, Promotional Programs, Purchase Orders, Support Documentation, Time Management, Training/Teaching, Vendor/Supplier Relations, Vendor/Supplier Selection, Writing Skills
This role serves as a central operational and communication hub between internal teams (Buying, Distribution Center, Store Operations, Visual, Finance, and Accounts Payable) and external vendors. The position is responsible for maintaining pricing accuracy, managing promotional updates, overseeing RTV processes, and supporting vendor and compliance activities.
The individual in this role demonstrates strong analytical and managerial skills, the ability to train and guide team members, and a deep understanding of company policies and procedures. They ensure seamless coordination of purchase orders, vendor communication, and documentation while supporting continuous improvement initiatives across pricing, promotions, and compliance.
Essential Job Functions & Responsibilities:
- Updates promotion list(s) and Aptos pricing simulations for weekly promo pricing
- Download promo pricing documents weekly for stores
- RTV's- communicate the return to the stores, main log and daily follow up with the store teams until the RTV is complete
- Daily communication to the buyers and vendors as needed
- Key communicator to Trade Flow regarding Canadian requirements
- Comprehends the cause and intent of policies, procedures and/or reports
- Has excelled at 2 or more of the following skills (Pricing, Promos, Vendor Relations, DC Relations, Training)
- Exemplify managerial skills and can solve problems
- Exemplify ability to train team members
- Expose to updating policies, procedures, reports and/or training material
- Expose to Chargeback communication to manager and/or executive members
- Expose to Vendor Compliance Guide
- Supports communications with Store Ops and Visual Director regarding store promotions, daily directives and promo checklist
- Supports the role of a liaison to DC by updating pre-ticketing logs and communicating regarding pre-ticketing requests.
- Supports Open/Close PO's as needed for the DC team
- Supports shipping samples back to vendors, packing, logging information and communication with the DC and vendor
- Supports updating and maintain daily logs such as but not limited to the following: PO's entered by day, checking style attributes, Google bucket images, PID style corrections
- Supports setting up new vendors, communication with the vendor and the AP team. Updating and maintaining all appropriate logs
- Supports updating and maintaining Vendor Contact Master Log as needed
- Supports emailing out our PD agreement, file and log once received from vendor
- Supports submitting MD total reports by channel
- Supports communication, identifies discrepancies and mediates ticket orders as needed for vendors with Fineline
Key Qualifications & Requirements:
- Possess strong written and communication skills
- Proper grammar is essential
- Research Skills
- Time Management
- Problem Solver
- Analytical Thinking (Developing): Applies sound reasoning and logic to solve routine problems, using established methods and processes while continuing to build critical-thinking skills.
Culture:
- Maintain and exemplify Windsor values with both our immediate and extended Windsor Family
- Clearly communicate product strategies and build cross-functional relationships within the buying team DC, IT, Stores Ops
- Provide leadership to employees and peers that foster an environment of open communication and development
- Ability to multitask and prioritize workload while being flexible to the needs of the business
- Clearly and respectfully communicate challenges and opportunities to supervisor
- Curiosity to learn and grow skillset
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
- Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.
WINDSOR EQUAL OPPORTUNITY EMPLOYER