Business Administration, Coaching, Communication Skills, Consumer Loans, Credit Cards, Credit Union, Credit and Collections, Customer Experience, Equipment Maintenance/Repair, Internet/Online Service, Interpersonal Skills, Leadership, Microsoft Office, Microsoft Windows Operating System, Operations, Organizational Skills, Presentation/Verbal Skills, Resolve Customer Issues, Spanish Language, Staff Policies, Staff Requirements, Time Management, Writing Skills
Are you ready for the next step in advancing your career? CoVantage Credit Union is seeking an Assistant Branch Manager at our Weston branch! This role champions a people-first culture, ensures everything stays in line with credit union policies, and inspires employees to grow, succeed, and make a real impact. From coaching team members to creating exceptional member experiences, this position blends leadership, service, and operational excellence into one rewarding role.
As a CoVantage team member, you will receive a 401(k) employer match up to 200%, a bonus of annual salary up to 8%, a generous HSA contribution, paid time off for community service, vacation time as well as accrued sick leave.
Job duties
- Oversee daily branch operations and lead a member-facing team by example
- Consistently provide members with exceptional service and outstanding value
- Build strong relationships with new and existing members and truly make a difference in people's lives
- Regularly serves as a Member Service Representative in opening consumer loan/deposit accounts, answering questions on existing account, explaining CoVantage's online/mobile services, and other responsibilities
- Actively share information about credit union products and services to help members meet their financial needs
- Coach employees to identify member needs and align products/services that will help members
Qualifications
- Bachelor's degree in Business Administration or three years of relevant work experience with related training
- Have experience in consumer lending, credit cards, deposit accounts, and collections
- Must possess highly effective oral and written communication skills
- Excellent organizational, time management, leadership and interpersonal skills
- Proficient with Microsoft office and Windows software
- Candidates able to read, write and speak Spanish are strongly encouraged to apply