The Assistant Branch Manager for Kalona is a full-time role responsible for supervising and scheduling tellers to ensure efficient operations at both locations.
Key duties include processing teller transactions accurately and courteously, promoting products and services, and identifying cross-selling opportunities.
They supervise, coach, and schedule retail staff, assist with performance reviews, and handle consumer loans and deposit accounts.
Customer service is a priority, including resolving complaints and counseling customers.
Additional responsibilities involve assisting the Branch Manager in their absence, managing safe deposit boxes, operating teller cash drawers, and performing branch cash audits.
Requirements include flexibility, adherence to policies, and preferred post-secondary education or banking experience. Salary ranges from $21.00 to $23.00.