Phenomenal building materials company is looking for an Assistant Branch Manager.
BASIC FUNCTION: Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements.
• Support the Branch Manager in overseeing daily operations and act as their backup as
needed.
• Supervise and schedule the inside sales and counter staff, including managing workloads
and coordinating order scheduling.
• Monitor and ensure timely, courteous, and accurate customer service across all branch
activities.
• Enforce company policies, procedures, and safety practices.
• Investigate and resolve customer complaints and disputes through proper channels.
• Ensure accurate order entry, product identification, and pricing processes.
• Assist in the protection and proper handling of company assets, including inventory
control, product rotation, and asset storage.
• Maintain records and reports related to branch operations and financial activities as
directed.
• Prepare daily cash deposits and assist in month-end operating expense analysis.
• Support physical inventories and cycle counts; assist with reconciliation of discrepancies.
• Participate in scheduled branch meetings.
• Perform other duties as assigned.
EDUCATION:
College degree or equivalent experience in Business Administration or related field preferred.
EXPERIENCE:
3-5 years’ experience in sales/production/operations management.
KNOWLEDGE, SKILLS, AND ABILITIES:
Expert working knowledge of building material facility management.
Administration skills including assigning work, budgeting, checking work, coaching/counseling, discipline, evaluating, planning, reporting, selection/termination, supervision and training.
Excellent written and verbal communication skills.
Ability to lead and motivate employees to high production levels.