Assistant Branch Manager I (FT) Huntington Branch

Western New England Bancorp Inc

Huntington, MA

JOB DETAILS
SKILLS
Administrative Skills, Background Investigation, Banking Regulations, Banking Services, Consumer Loans, Corporate Law, Customer Relations, Customer Satisfaction, Customer Service Management, Customer Support/Service, HTML (HyperText Markup Language), High School Diploma, Home Equity Loans, Incentive Programs, Leadership, Legal, Loan Closing, Loan Operations, Money Laundering, People Management, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Closing Skills, Training/Teaching, Willing to Travel
LOCATION
Huntington, MA
POSTED
24 days ago

Assistant Branch Manager I (FT) Huntington Branch

Huntington, MA

Position: Assistant Branch Manager I Department: Huntington Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9 Reports to: Branch Manager Amount of Travel Required: Some travel Positions Supervised: Branch Personnel Supports Branch Manager by providing customer service in all areas and overseeing teller line to ensure efficient service and satisfied customers. Assists in…","html_description":"

Position: Assistant Branch Manager I

Department: Huntington

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 9

Reports to: Branch Manager

Amount of Travel Required: Some travel

Positions Supervised: Branch Personnel

Supports Branch Manager by providing customer service in all areas and overseeing teller line to ensure efficient service and satisfied customers.

  • Assists in leading and managing a smaller branch; the branch level is based on the following key components: Branch Deposits, Staff FTE, Teller Transaction Volume, Sales Expectations, Market Opportunity and Specialty Programs.

ESSENTIAL FUNCTIONS

  • Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships.
  • Adheres to established Westfield Bank customer service standards.
  • Assists the Management Team in various administrative and supervisory duties.
  • Answer credit inquiries, accepts applications and closes consumer loans.
  • Provides support and input for internal incentive programs created for the branch.
  • Opens new accounts and performs account and person maintenance as needed.
  • Obtains NMLS to take home equity loans or line applications and serve as a liaison between the customer and Loan Operations until loan closes.
  • Resolves customer problems as they arise.
  • Assist customers with Safe Deposit.
  • Achieves specialty program goals as assigned.
  • Must obtain official designations/certifications as required (i.e. notary public, medallion, etc.).
  • Performs higher level specialty function as designated.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Assigns work, provides training and guidance and advises subordinates as necessary.
  • Resolves routine personnel problems.
  • Performs additional duties as requested.

POSITION QUALIFICATIONS

Competencies

  • Customer Relations
  • Decision-Making/Judgment
  • Leadership
  • Quality
  • Sales Skills & Activities

Education/Experience/Skills & Abilities

  • High School Diploma or GED required. Associates Degree Preferred.
  • Previous sales, customer service and supervisory experience required.
  • One to three years of related experience in a financial institution.

PHYSICAL DEMANDS

Physical Demands

Stand: O (Occasionally)

Walk: O (Occasionally)

Sit: F (Frequently)

Handling / Fingering: F (Frequently)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: O (Occasionally)

Bend: O (Occasionally)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None.

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.

I certify that the facts set forth in this employment application and attached application materials including but not limited to my resume, are complete, true and accurate to the best of my knowledge. I understand that any falsification, misrepresentation, or omission of any information may result in disqualification from consideration for this position or if hired, disciplinary action up to and including discharge.

I understand that as part of the hiring process and where permitted by federal, state, and; or local law the company may wish to obtain "consumer reports" as part of a background investigation. If applicable and permitted by law, I understand the company will provide me with separate written notification of this intent and I agree to complete any requisite authorization forms.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. IF HIRED, I UNDERSTAND THIS MEANS THAT EITHER THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE OR CAUSE. FURTHER, NO EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT, EXPRESS OR IMPLIED, WITH ME OR ANY OTHER APPLICANT FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.

I authorize the company to confirm all statements in this application and; or on my resume as it relates to the position and to the extent permitted by applicable law. I hereby release the company and its authorized representatives to verify all information provided by me. I authorize any party contacted by this employer including persons, schools, organization or former employers to disclose such information from any liability, claims, charges or causes of action which may result of the delivery or disclosure of requested information.

I have read all of the information contained in this candidate profile.

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Position: Assistant Branch Manager I

Department: Huntington

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 9

Reports to: Branch Manager

Amount of Travel Required: Some travel

Positions Supervised: Branch Personnel

Supports Branch Manager by providing customer service in all areas and overseeing teller line to ensure efficient service and satisfied customers.

  • Assists in leading and managing a smaller branch; the branch level is based on the following key components: Branch Deposits, Staff FTE, Teller Transaction Volume, Sales Expectations, Market Opportunity and Specialty Programs.

ESSENTIAL FUNCTIONS

  • Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships.
  • Adheres to established Westfield Bank customer service standards.
  • Assists the Management Team in various administrative and supervisory duties.
  • Answer credit inquiries, accepts applications and closes consumer loans.
  • Provides support and input for internal incentive programs created for the branch.
  • Opens new accounts and performs account and person maintenance as needed.
  • Obtains NMLS to take home equity loans or line applications and serve as a liaison between the customer and Loan Operations until loan closes.
  • Resolves customer problems as they arise.
  • Assist customers with Safe Deposit.
  • Achieves specialty program goals as assigned.
  • Must obtain official designations/certifications as required (i.e. notary public, medallion, etc.).
  • Performs higher level specialty function as designated.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Assigns work, provides training and guidance and advises subordinates as necessary.
  • Resolves routine personnel problems.
  • Performs additional duties as requested.

POSITION QUALIFICATIONS

Competencies

  • Customer Relations
  • Decision-Making/Judgment
  • Leadership
  • Quality
  • Sales Skills & Activities

Education/Experience/Skills & Abilities

  • High School Diploma or GED required. Associates Degree Preferred.
  • Previous sales, customer service and supervisory experience required.
  • One to three years of related experience in a financial institution.

PHYSICAL DEMANDS

Physical Demands

Stand: O (Occasionally)

Walk: O (Occasionally)

Sit: F (Frequently)

Handling / Fingering: F (Frequently)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: O (Occasionally)

Bend: O (Occasionally)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None.

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

JOB CODE: 1000909

Position: Assistant Branch Manager I Department: Huntington Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9 Reports to: Branch Manager Amount of Travel Required: Some travel Positions Supervised: Branch Personnel Supports Branch Manager by providing customer service in all areas and overseeing teller line to ensure efficient service and satisfied customers. Assists in…","html_description":"

Position: Assistant Branch Manager I

Department: Huntington

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 9

Reports to: Branch Manager

Amount of Travel Required: Some travel

Positions Supervised: Branch Personnel

Supports Branch Manager by providing customer service in all areas and overseeing teller line to ensure efficient service and satisfied customers.

  • Assists in leading and managing a smaller branch; the branch level is based on the following key components: Branch Deposits, Staff FTE, Teller Transaction Volume, Sales Expectations, Market Opportunity and Specialty Programs.

ESSENTIAL FUNCTIONS

  • Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships.
  • Adheres to established Westfield Bank customer service standards.
  • Assists the Management Team in various administrative and supervisory duties.
  • Answer credit inquiries, accepts applications and closes consumer loans.
  • Provides support and input for internal incentive programs created for the branch.
  • Opens new accounts and performs account and person maintenance as needed.
  • Obtains NMLS to take home equity loans or line applications and serve as a liaison between the customer and Loan Operations until loan closes.
  • Resolves customer problems as they arise.
  • Assist customers with Safe Deposit.
  • Achieves specialty program goals as assigned.
  • Must obtain official designations/certifications as required (i.e. notary public, medallion, etc.).
  • Performs higher level specialty function as designated.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Assigns work, provides training and guidance and advises subordinates as necessary.
  • Resolves routine personnel problems.
  • Performs additional duties as requested.

POSITION QUALIFICATIONS

Competencies

  • Customer Relations
  • Decision-Making/Judgment
  • Leadership
  • Quality
  • Sales Skills & Activities

Education/Experience/Skills & Abilities

  • High School Diploma or GED required. Associates Degree Preferred.
  • Previous sales, customer service and supervisory experience required.
  • One to three years of related experience in a financial institution.

PHYSICAL DEMANDS

Physical Demands

Stand: O (Occasionally)

Walk: O (Occasionally)

Sit: F (Frequently)

Handling / Fingering: F (Frequently)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: O (Occasionally)

Bend: O (Occasionally)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally

41-100 lbs: O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None.

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.

I certify that the facts set forth in this employment application and attached application materials including but not limited to my resume, are complete, true and accurate to the best of my knowledge. I understand that any falsification, misrepresentation, or omission of any information may result in disqualification from consideration for this position or if hired, disciplinary action up to and including discharge.

I understand that as part of the hiring process and where permitted by federal, state, and; or local law the company may wish to obtain "consumer reports" as part of a background investigation. If applicable and permitted by law, I understand the company will provide me with separate written notification of this intent and I agree to complete any requisite authorization forms.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. IF HIRED, I UNDERSTAND THIS MEANS THAT EITHER THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT NOTICE OR CAUSE. FURTHER, NO EMPLOYEE OR REPRESENTATIVE OF THE COMPANY IS AUTHORIZED TO ENTER INTO AN AGREEMENT, EXPRESS OR IMPLIED, WITH ME OR ANY OTHER APPLICANT FOR EMPLOYMENT FOR A SPECIFIED PERIOD OF TIME UNLESS SUCH AN AGREEMENT IS IN A WRITTEN CONTRACT SIGNED BY THE PRESIDENT OF THE COMPANY.

I authorize the company to confirm all statements in this application and; or on my resume as it relates to the position and to the extent permitted by applicable law. I hereby release the company and its authorized representatives to verify all information provided by me. I authorize any party contacted by this employer including persons, schools, organization or former employers to disclose such information from any liability, claims, charges or causes of action which may result of the delivery or disclosure of requested information.

I have read all of the information contained in this candidate profile.

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About the Company

W

Western New England Bancorp Inc