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Assistant Branch Manager

CNB Bank

Hagerstown, MD

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JOB DETAILS
SALARY
$20–$30 Per Hour
SKILLS
Banking Regulations, Banking Services, Coaching, Communication Skills, Community Relations, Cross-Selling, Customer Relations, Customer Support/Service, Maintain Compliance, Microsoft Office, Multitasking, Operational Audit, Operations, Operations Management, Operations Processes, Organizational Skills, People Management, Presentation/Verbal Skills, Public/Media/Press/Analyst Relations, Reconciliation, Regulatory Requirements, Relationship Management, Sales, Sales Management, Security Equipment, Security Monitoring, Security Protocols, Team Lead/Manager, Writing Skills
LOCATION
Hagerstown, MD
POSTED
7 days ago

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Job Type

Full-time

Description

DEPARTMENT: Retail

SEATED AT: Dual Highway

REPORTS TO: Branch Manager

The Assistant Branch Manager will assist the Branch Manager with branch operations, coaching activities, as well as achieving growth and service quality goals.

Who We Want:

Champion of Growth -

  • Identify branch sales initiatives and cross-selling efforts to deepen customer relationships
  • Represent the Bank in public relations activities and community affairs
  • Help lead the team to achieve growth and service quality goals

Industry Expert -

  • Ability to identify opportunities to deepen relationships and deliver value to customers
  • Oversee daily operations of the branch and assist with coaching and developing staff
  • Strong understanding of consumer and business products

Analytical Thinker -

  • Ability to use Microsoft Office Suite and variety of other technology platforms
  • Research and resolve customer account discrepancies
  • Strong organizational skills with the ability to multi-task

What You'll Do:

  • Coach team members to improve knowledge and skills in operations and relationship management
  • Oversee branch operations and ensure audits are satisfactory
  • Maintain a professional atmosphere in the branch
  • Ensure adherence to bank policies, procedures, and regulatory requirements
  • Develop relationships with customers, especially those who have more complex banking needs
  • Model relationship management activities for the team including exceptional customer interactions, proactive outreach, and coordination with other business partners
  • Ensure security protocols are followed and manage security equipment

What You Get:

  • Competitive pay
  • Excellent benefits package, including 15 days of annual Paid Time Off (PTO). Eligible for medical, dental, and vision insurance (single and family) after 60 days of full-time employment. Insurance plans are HSA and FSA-compatible. CNB offers a 401(k) plan with an employer match available after 60 days of full-time employment. Eligible for life insurance, AD&D, and long-term disability after 90 days of full-time employment
  • Paid national holidays that follow the Federal Reserve schedule
  • Eligible for overtime pay when needed and approved

Requirements

  • College degree preferred or equivalent work experience
  • One to two years of experience in a financial institution
  • Excellent customer service skills utilized for both internal and external customers
  • Strong and positive verbal, and written communication, and supervisory skills
  • Strong knowledge of banking regulatory matters and procedures for proper operation
  • Ability to work well within a team, in shared roles, with flexible hours, including Saturday

EOE, including disability/vets

Salary Description

$20.00 - $30.00

About the Company

C

CNB Bank