Assistant Branch Manager

Job Type

Full-time

Description

We are looking for a driven, hands-on leader who thrives in a fast-paced environment and enjoys building strong teams, solving problems, and helping grow the business. The ideal candidate is dependable, customer-focused, and ready to play a key role in the daily success of the branch.

This is a great opportunity for someone with automotive or heavy-duty parts industry experience who is looking to grow their leadership career with a stable and expanding company.

Responsibilities

• Assist with all branch operations including warehouse, delivery, inventory, customer service, administration, and sales support.
• Help lead and develop branch employees through training, coaching, accountability, and motivation.
• Support the Store Manager in driving sales growth, profitability, and operational efficiency.
• Assist with identifying local market opportunities and developing customer relationships.
• Help ensure daily operations run smoothly while maintaining a high level of customer satisfaction.
• Coordinate with drivers, warehouse staff, counter personnel, and outside sales to support branch success.
• Monitor branch performance metrics and assist in achieving company goals and targets.
• Identify operational challenges and recommend solutions that improve productivity and customer service.
• Maintain high ethical standards and ensure compliance with company policies and applicable laws.
• Build relationships with customers, vendors, and teammates to strengthen the branch's reputation in the market.
• Stay informed on market trends, competitor activity, and customer needs.
• Assist with scheduling, staffing, and overall branch organization.
• Perform additional duties as assigned by the Store Manager.

• Opportunity for career growth within a growing company.
• Fast-paced environment where your work makes an impact every day.
• Team-oriented culture focused on support, accountability, and success.
• Competitive pay based on experience.
• Ability to develop leadership and operational management skills.
• Work alongside experienced industry professionals in a stable industry.

• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Strong organizational and time management skills.
• Ability to multitask and adapt in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to coach and motivate employees effectively.
• Proficiency with Microsoft Office and general computer systems.
• Professional demeanor with the ability to exercise sound judgment and discretion.
• Results-driven mindset with a focus on customer satisfaction and operational excellence.

• Previous assistant management, branch management, or leadership experience in the automotive or heavy-duty parts industry or similar field preferred.
• Understanding of warehouse operations, delivery coordination, inventory control, and customer service.
• Ability to help lead branch operations and direct workflow effectively.
• Ability to meet sales and operational goals.
• Knowledge of industry regulations and best practices.
• Willingness to travel occasionally to customer locations and other branches as needed.

• Ability to occasionally lift up to 50 pounds.
• Frequent standing, walking, reaching, and computer work.
• Occasional bending, stooping, and crouching.
• Driving to customer and branch locations as needed.
• Occasional exposure to warehouse and shop environments requiring personal protective equipment.