Housing Assignments and Retention Coordinator
Colorado School of Mines
Salary: $58,000.00 - $63,000.00 Annually
Job Type: Full Time
Job Number: JR106584
Location: Golden, CO
Department Information
Description of Job
Mines is excited to announce the opening of a new position in the Residence Life division of Student Life!The Housing Assignments & Retention Coordinator will be responsible for all aspects of housing assignments, contracts, and marketing efforts for undergraduates and graduate students in apartment style communities. In this integral role, you will focus on process implementation and coordination and retention efforts through internal marketing strategies and management of the growing on-campus housing inventory, including newly added second-year, upper-class, and graduate housing. You'll serve as a critical student service and retention position and meets regularly with students and other stakeholders who are in need of support and education around Residence Life processes.This role needs a strong communicator - you'll be talking to students, parents, coworkers, and partners. We need someone who thrives in ever-evolving situations and who wants to build something amazing to support our students. If you are a person who's super organized, picks up new software skills quickly, and is good with defining the process as you go, we would love to see your application!This work takes place primarily on campus in Golden, Colorado, with flexibility for hybrid work as business needs allow.
Primary Responsibilities
Housing Assignments:
• Manage applications, contracts, and placements for second-, third-, and fourth-year undergraduates, and graduate students.
• Oversee housing assignment processes for upper-class and graduate-specific housing options, ensuring equitable and efficient placements.
• Conduct data analysis and reporting of occupancy trends among upper-class and graduate populations.
• Create reports, analyze data, and test system functionality.
• Moderate housing conflicts and independently interpret policies.
• Work with Disability Support Services to manage apartment accommodations.
Billing and Data Management:
• Coordinate rent and utilities billing for Mines Park apartments and upper-class housing in collaboration with assigned partners.
• Collaborate with campus partners to ensure accurate and timely processing of housing charges.
• Establish and maintain building processes with internal stakeholders for financial reporting, such as the Bursar.
Retention and Internal Marketing:
• Develop marketing strategies aimed at retaining upper-class students in on-campus housing.
• Create targeted communication campaigns to showcase housing benefits for sophomores, juniors, and graduate students.
• Organize informational events and outreach efforts for students to support the upper-class and graduate housing experience.
• Creation of a marketing plan, including collaboration with Mines Public Relations.
Collaboration and Process Improvement:
• Partner with academic and student services departments to address the unique needs of upper-class and graduate students.
• Assess and refine housing processes to ensure a well-communicated user-friendly and supportive experience.
Minimum Qualifications
• Bachelor's Degree in a relevant discipline or an equivalent combination of education and experience
• Experience working within a higher education setting; understanding of student services
• Demonstrated ability to relate to, and advocate for individuals and groups with widely varying backgrounds, perspectives, education, and skills
• Organizational skills with a high attention to detail
• Demonstrated communication skills both spoken and written, inclusive of awareness of tone and propriety.
• Experience in learning new software programs quickly and
Preferred Qualifications
Master's degree in a relevant discipline, or an equivalent combination of education and experience
• Experience within university housing operations, assignments, marketing, residence life
• Past or current experience using StarRez housing management system, including PortalX
• Experience using SQL/database query language
• Banner, MS Office suite, Workday Enterprise Management experience
• WordPress website management experience
• Experience with social media from a marketing and communication perspective
• Experience working with apartment contracts and yearly processes
• Understanding of a university's housing, and annual assignments, and operations cycle
Salary and Benefits
$58,000 - $63,000
Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.
Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:
• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass
All Mines employees also have access to https://stateofcolorado.benefithub.com/app/home through the State of Colorado and free tickets for Mines https://minesathletics.com/ home games, as well as access to the state of the art https://minesathletics.com/facilities/student-recreation-center/13 (fitness classes and training, swimming pool and more) and equipment rentals through the https://minesathletics.com/sports/2016/7/10/outdoor-recreation-home.aspx. We are proud to have recently opened an on https://www.mines.edu/human-resources/employee-total-rewards/benefits/faculty-staff-benefits/more-for-you-aa/mines-early-childhood-center/. For more details about benefits at Mines, visit https://www.mines.edu/human-resources/benefits/.
How to Apply
Complete an online application (personal information, demographic information, veteran status)
• Upload a resume or CV
• Upload a cover letter
Candidates must be currently authorized to work in the United States.
References will not be contacted until later in the selection process and you will be informed before that contact is made.
Application review will begin August 4, 2025. This posting will remain open until filled and may close without notice. For best consideration, apply by August 3, 2025, at 11:59 p.m. as applications received after that date may not be reviewed.
If you have previously applied, you do not need to reapply unless something in your application materials has changed or been updated.
It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request reasonable accommodation by contacting our Human Resources team at mailto:hr@mines.edu or 303.273.3250 for assistance.
Successful Completion of a Background Investigation is Required for this Position.
About Mines & Golden, CO
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