BASIC QUALIFICATIONS:
Bachelor’s or equivalent experience
Audit experience (6+ years)
Investigation experience with closure (6+ years)
APA/APS Supervisor for 2+ years
Ability to supervise, provide direction, motivate, and train associates
Thorough knowledge of Physical Security Equipment (alarms, Electronic Article Surveillance Systems, Covert Camera application)
APA/APS experience
Excellent written and verbal skills
Ability to collaborate with others
Ability to handle difficult or volatile situations effectively
Strong analytical skills and ability to exercise independent judgment based on core principles and practices
Excellent listening skills and ability to articulate finding.
Strong organizational skills and attention to detail
POSITION SUMMARY:
Field Asset Protection Auditor/Specialist drives Asset Protection programs and supports Luxottica Brands to safeguard the assets of merchandise, money, property and the welfare of customers and associates. Responds and investigates situations of known or suspected internal/external dishonesty in a timely manner. Assists Asset Protection Leadership in identifying resources, programs or processes throughout Luxottica. The Field Asset Protection Auditor/Specialist is responsible for the Asset Protection programs across multiple Zones and Regions.
MAJOR DUTIES AND RESPONSIBILITIES:
Assists with the development and implementation of various Asset Protection/Operations programs to include but not limited to:
Store shrinkage program
Physical Security programs
Audit/Training programs for field
Policy and Procedure compliance
Brand Enforcement support
Fraud prevention programs
Assumes lead investigative role for all situations of known or suspected internal/external dishonesty or other illegal activities
Coaches and consults with Regional Managers to ensure compliance with Asset Protection initiatives.
Provides training and action steps to prevent/identify potential dishonesty opportunities at both the Regional and store level.
Provides Senior RMAP/Director of Asset Protection with insight to identify or eliminate loss within Luxottica.
Partners closely with Brand Operations and Associate Relations when appropriate.
Shares Prevention/Identification of future losses to AP Leadership.
Assists and coordinates with Director of Asset Protection in training programs for Operational/Asset Protection, Policies and Procedures and ensures associate compliance.
Conducts Business Evaluations.
Ensures company policies and practices are followed consistently.
Addresses and implements training initiatives for opportunities identified
Identifies, investigates and closes Organized Retail Crime(ORC) cases impacting LRNA